IN THIS ISSUE Featured articles showcased in this issue: > Putting Down the Headset: BA Lessons from Tech Support > What’s Wrong with If-Then Syntax For Expressing Business Rules > iRise Requirements Visualization > Business Process Models and Business Rules: How They Should Work Together > Nobody Knows Your Business Like Your Own Business Analysts > Webinar: Myth-busting: The Path to Requirements Success Also in this issue: > More Business Analyst Humor > Even more Resources for Business Analysts > New Interview Questions
FEATURED ARTICLES Putting Down the Headset: BA Lessons from Tech Support by Ted Hardy, Analyst Supervisor, Papa John's Intl. As I look back on the last nine years of my BA career, I realize just how well that initial reason for leaving the call center, that desire to make a difference for my customers, has served as a guiding light for me as a BA. Providing my customers with tools and processes that anticipate problems they may have has been a goal throughout my years as a BA. Read more...
What’s Wrong with If-Then Syntax For Expressing Business Rules by Ronald Ross, Featured Speaker, AttainingEdge.com Many IT professionals currently prefer the if-then form for expressing rules. Why? Put simply, it's closer to what they need for implementation, whether under a rule engine or a programming language. Consequently, they often resist expressions of rules from the business perspective as business people would naturally prefer them. But what effect does that have on the rules? Highly undesirable consequences result. Read more...
iRise Requirements Visualization by Mitch Bishop, CMO, iRise Business analysts are on the front lines of mission-critical projects, eliciting and distilling thousands of requirements from multiple stakeholders into concise specifications for complex applications. Getting the business requirements right is critical, but companies often trip up during this critical first step. The reason is simple. The tools available to business analysts haven’t changed in over 30 years! Read more... Business Process Models and Business Rules: How They Should Work Together by Barbara von Halle & Larry Goldberg, KPI LLC As business analysts, we know that a business process model is a crucial technique for transforming a business and redesigning automated business systems. Yet, we struggle with the best way to represent the business rules that guide it. This is not a surprise, but disappointing. Ironically, business rules may be the most important dimension of an enterprise. Read more... Nobody Knows Your Business Like Your Own Business Analysts by Joseph da Silva, Business Analyst, British Gas Many organisations hire external consultants with no experience of their business to shape strategies and propositions. In doing this, they are unconsciously ignoring internal resource with exactly the same skills but additional knowledge and experience of the business – namely their Business Analysts. BAs have a unique skillset, offering holistic insight, analysis and recommendations. Read more... WEBINARS Myth-busting: The Path to Requirements Success Tuesday, January 25, 2011 Register Now Cost: FREE MORE FROM ModernAnalyst.com More Articles of Interest > How to become a high-performance business analyst > Enterprise Engineering > Vetting documents for quality – the case for automation
DECEMBER 2010 Follow Us on Twitter http://twitter.com/ModernAnalyst
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