Business Analysis Articles

Apr 11, 2021
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     Continuity planning can occur at many levels including at the project, department, organizational, or enterprise level. At the project level, a business analyst considers what will happen if a project solution fails or underperforms. This is usually documented in the form of tran...
     Continuity planning can occur at many levels including at the project, department, organizational, or enterprise level. At the project level, a business analyst...
If you are offered a role as a software business analyst (BA) to look after software/products/projects (let’s call them products for future use) in maintenance mode, don&rsqu...
Despite significant investments of time and well-intended stakeholder effort, many business process models still end up being not very useful for their intended purposes. Too many ...

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Apr 11, 2021
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     Continuity planning can occur at many levels including at the project, department, organizational, or enterprise level. At the project level, a business analyst considers what will happen if a project solution fails or underperforms. This is usually documented in the form of transition requirements. At the higher levels, a business analyst collaborates with organizational leaders in key areas to determine the steps that need to be taken in the occurrence of major events that significantly disrupt business operations. With that said, I’ll be discussing the role a business analyst can play in developing an effective continuity plan.

     First, let’s discuss what a business continuity plan is. Essentially, this is a comprehensive plan to make operational changes that will allow an organization to continue business or services through a crisis, disaster, or operational disruption. The process of developing and maintaining this plan is known as business continuity planning. Typically, business continuity consists of the following three key areas...

Apr 08, 2021
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If you are offered a role as a software business analyst (BA) to look after software/products/projects (let’s call them products for future use) in maintenance mode, don’t freak out. Why would you freak out? Because someone would tell you that the best thing to be is a BA for a project which is about to start or is in motion — not a product which is implemented, go-live done, champagne bottles popped and currently in maintenance. What's the glory in that?

OK, let’s clear some confusion first. Maintenance means looking after a product while it is earning you money, while it is being used by actual users, while it is facing the test of users trying all the straightforward and alternate scenarios, and while it is being run through real performance tests. So it is pretty damn important. You need a smart BA, with good customer handling skills and sometimes with good fire-fighting skills to deal with the role.

Apr 04, 2021
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Despite significant investments of time and well-intended stakeholder effort, many business process models still end up being not very useful for their intended purposes. Too many do not reflect the business accurately enough to be useful, do not have sufficient key stakeholders’ buy-in for real decision making, or do not include the kinds of process information that the model’s readers are looking for. Some even confuse their readers with complex or incongruous graphical notation.

Mar 31, 2021
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"You teach best what you most need to learn". I love this quote by Richard Bach and firmly believe in it. It is the teacher or trainer who needs to keep himself or herself updated and learning so that one can give back the best. As BABOK® also has identified, a business analyst needs to have and develop teaching skills as well.

Mar 28, 2021
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There’s so much buzz and interest about concept models these days, we asked Ron to summarize what they are, who they’re for, and why you need them. Here’s his response, short and readable. He’ll also touches on how you can get started, and where to find more information.

Mar 21, 2021
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A business event is something that happens, and when it happens it causes a pre-planned response by the business, or as we shall call it here, “the work”. One category of business events are the things that happen inside an adjacent system. The work is made aware that the business event has happened because each happening produces a flow of data to the work. A business event is a significant happening – it is not just a mouse click. It is often a request for a service that your business provides, and the outcome is the provision of the service or product.

Mar 14, 2021
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Writing functional specifications as a business analyst (BA) in an agile ecosystem is a challenge of a different kind. You no longer have the luxury of time (unlike bigger waterfall projects). You no longer can be sure with a specification version as the final document (because of the iterative philosophy). You are not sure how comprehensive the functional specification should be (Agile manifesto: working software over comprehensive documentation).

Mar 07, 2021
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Have you ever imagined a situation wherein your vocabulary is missing all of a sudden? What would happen if words weren’t there? Or our vocabulary shrank like ‘Honey I Shrunk the Kids’?

Next to silence, words are a very important part of our conversations :-). When it comes to Business Analysis, there are many challenges around definitions. The project Glossary should contain all key business terms. It is such a straight forward thing but we may assume those things. We may put a little less emphasis on creating a rich project Glossary. Let us zoom in a bit into the common challenges of glossaries and also discuss how to overcome them.

Mar 07, 2021
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This article discusses extensions to commercially-available requirements management (RM) and application lifecycle management (ALM) tools. These extensions are intended to support the concepts presented in the Requirements In Context (RIC) series of articles. End-to-end requirement examples based on those concepts can be seen in the Trips-R-You Web-based Flight Reservation System Case Study... All RM/ALM tools, ‘out of the box’, should support the concept of Requirement. The typical form of support involves a textual requirement Description, accompanied by properties such as Priority and Status. It’s left to users of the tool to manage the description content (and quality).

Feb 28, 2021
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Someone recently asked me “What does a typical day for a Business Analyst look like?” and my response was that if you do find someone who can articulately answer that question, they are probably a very good Business Analyst to start with. No two days look the same in this profession. A person in this role must have many facets to their personality in order for them to be a confident and a strong Business Analyst. I really like the business analysis profession because there are multiple dimensions to the various roles we may be asked to fulfil.

Being a Business Analyst has largely shaped my career and it has also played a big part in shaping my personality. What’s it about this role that has the potential to make a professional grow into a strong and a confident character? The purpose of this article is to talk about these aspects and show how a Business Analyst can use these aspects to their advantage to not only become the best Business Analyst that they can be but also to be a strong and confident personality that will help them at any turn of life; professional or personal.

Feb 21, 2021
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Agile projects, due to the short cycles of delivery, require a collaborative team, substantial leadership support, and a robust, agile culture to be in place to be called as working and successful.

The two key pillars for a successful agile project are the product owner and the business analyst.

The product owner works almost like the director of a movie, envisioning the macro and micro-level details for the product. At the same time, the business analyst ensures smooth execution of the sprint and manages the epics and stories' details.

Feb 15, 2021
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Dynamic shifts in consumer behaviour prompted organizations to gain a deeper and faster understanding of their data to guide decision making and, in some sectors, accelerated digital transformations. In particular, IIBA has identified some key areas where business analysis has developed a critical voice in response to the rapidly changing landscape. That voice and the impact business analysis professionals will continue to provide will play an important role in helping organizations navigate trends, uncertainty, and opportunities in 2021.

Feb 07, 2021
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The intention of this article is to identify and specify the artifacts listed in the BABOK. These artifacts are listed within the Outputs section of the BABOK tasks. Outputs are described by a paragraph of text within each task. In this article I attempted to expand on these descriptions by adding detail to their content.

It is assumed that each activity produces a tangible output[2] which is consistent with the layout of the BABOK. Those outputs are classed as artifacts with attributes. Each artifact’s attribute description is taken from the element description of the tasks that output that artifact. The BABOK element descriptions provide guidelines for activity that produces the attribute, without necessarily defining the information contained in the attribute.That information has been derived from the element description.

Artifacts are derived from the BABOK Output sections. Artifact attributes are derived from the BABOK Element sections. A useful addition to the BABOK might be examples or templates of the outputs.

Jan 31, 2021
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Despite the lack of consensus on the definition of data science, many organizations already have a data science team. And even in companies without data scientists, sooner or later business analysts will join a software or process improvement initiative with a machine learning or AI component. When that happens, good understanding of what data science is (and isn’t) can make a big difference in a BA’s ability to create value.

Jan 24, 2021
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The Pandemic hit us suddenly and yes it came without any notice to our lives as a transient thing but became the new normal way of life. Some of us were initially worried thinking about what lies ahead, some were shocked, some found pleasure being relieved from the daily commute, time on the road, and traffic jams. With the COVID 19 pandemic hitting us globally, organizations have embraced remote working as the new way for 2020, and some have announced it for 2021 also.

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