Jul 20, 2025
799 Views
0 Comments
Customer Journey Mapping (CJM) is all about enhancing the customer experience and getting more people engaged. However, because cyber threats are constantly changing and digital technology is evolving, adding security to CJM has become a business-critical necessity. This article changes the function...
Customer Journey Mapping (CJM) is all about enhancing the customer experience and getting more people engaged. However, because cyber threats are constantly changing and digital te...
Many books provide guidance on how to create effective user interface displays, a vital aspect of the user’s experience with a software application. But a user often must nav...
The breathless pronouncements surrounding Artificial Intelligence often paint a picture of wholesale disruption, a technological tidal wave poised to obliterate established busines...

More Articles

Jul 20, 2025
799 Views
1 Likes
0 Comments

Customer Journey Mapping (CJM) is all about enhancing the customer experience and getting more people engaged. However, because cyber threats are constantly changing and digital technology is evolving, adding security to CJM has become a business-critical necessity. This article changes the function of the Business Analyst (BA) by showing how they can find and reduce cybersecurity risks at every stage of the customer experience, thereby building customer confidence.

Jul 13, 2025
1912 Views
2 Likes
0 Comments

Many books provide guidance on how to create effective user interface displays, a vital aspect of the user’s experience with a software application. But a user often must navigate through a series of screens to perform a task. Making that flow sequence logical and efficient is also an important part of the user experience.

I’m a big fan of analysis modeling, drawing diagrams that visually represent various aspects of a software system and its requirements. One of my favorite models is the dialog map, which provides a convenient way to represent, validate, and improve how a user navigates through a user interface.

Jul 06, 2025
3046 Views
1 Likes
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The breathless pronouncements surrounding Artificial Intelligence often paint a picture of wholesale disruption, a technological tidal wave poised to obliterate established business practices. Yet the truth is more nuanced: AI does not replace strategy; it replaces bad strategy. In the absence of a coherent, adaptive, and intentional strategic framework, AI does not generate value, it magnifies inefficiency.

Jun 29, 2025
4160 Views
3 Likes
0 Comments

Vibe Coding is a new paradigm in coding, where developers and non-developers use natural language prompts to generate functional code.  Vibe Coding can be leveraged in business analysis by accelerating and enhancing Rapid Prototyping, Automating Technical Tasks, and Enhancing Requirement Validation.

Jun 23, 2025
4735 Views
7 Likes
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“For here or to go?” What’s going on? Isn’t this a term from the food and restaurant industry?? Of course, we all are familiar with this term all across the world. What does this have in common with the role of a Business Analyst? Or am I mixing up something? Not really. It is a similar question to whether, as a BA Manager, it is better to have the BAs from my team come to the office (for "here") or that they work from home or remotely ("to go" meaning allow to work from home or anywhere)?

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

As Business Analysts in Agile teams, we often hear about Definition of Ready (DOR) and Definition of Done (DOD). But beyond the buzzwords, these two concepts are powerful tools to drive clarity, consistency, and quality in our work. Definition of Ready ensures a user story is truly ready for development. It answers: Is this story clear, feasible...
In today's fast-paced digital world, successful projects aren't just built on great code—they're built on clarity. And that clarity often comes from one key player: the Business Analyst. At the heart of every great product or system is a need—a business goal, a customer pain point, or a regulatory requirement. But busines...
I have always loved cooking. I learned from my Grandma June and her kitchen was her sanctuary, a small, warm sunlit space filled with jars of spices, stacks of cookbooks, and the comforting smell of something always on the stove or baking in the oven. Grandma June was as great a cook as she was a teacher to me. She never followed a recipe “to...

 



 




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