Decisions are at the heart of every business transaction. That’s why it is crucial to make the right decision at the right moment in time. In high turnover environments this can be an issue, as new staff need constant monitoring as they ‘learn the ropes’. This can lead to a significant deficit in efficiency and customer satisfaction.

To counter this problem, we advocate what we call a ‘Decision-Centric Approach’, which is designed to address the business challenge by enabling innovative technology in those crucial ‘moments of truth’

What do you put down in non-functional requirements when you are documenting requirements in your project? When we say non-functional we typically mean those requirements that are not related to functionality of the system, then what exactly are these and why do we need them.

There are a small number of core concepts that can be said to embody the essence of an enterprise. This article asserts that one such concept is the business algorithm, the unique combination of business logic, algebra, and rules that is used by the enterprise to convert real world data and events into useful outcomes that benefit all stakeholders – giving rise to happy customers, prosperous proprietors, and fulfilled staff! ... The business algorithm is a unique and fundamentally important concept that no enterprise can function without. There are other aspects of the enterprise like brand or culture that may also claim to be ‘of the essence’, but the business algorithm is the only such concept that has a formal existence inside computer systems. The business algorithm is like the soul of the enterprise, uniquely defining the enterprise and giving it life via its systems. As such it has a unique claim to relevance as a first-order systems requirements artifact.

Project statistics state that most project rework/failure is due to incomplete/improper/unclear requirements, hence the role the Business Analyst becomes even more critical as they shoulder a huge responsibility of eliciting and collaborating with the stakeholders to obtain clear, concise and complete requirements.  The elicitation and collaboration knowledge area focuses on drawing forth or receiving information from stakeholders and other sources by directly interacting with stakeholders, researching topics, experimenting or simply being handed information.

Many professionals and organizations understand the value of a business analyst (BA), however, the role itself is still ambiguous to many. There are numerous articles and resources that outline business analysis and the general role of a BA so I won’t be focusing on those aspects. Every organization and industry is unique therefore the needs and expectations for a business analyst can vary greatly. However, there are a few core competencies that remain consistent. The goal of this article is to give BA practitioners (especially new practitioners) an approach to determine what their specific organization expects from them in order to get on the path of success throughout their career. Below are some steps you can take to define your role in the organization you serve.