Jun 28, 2026
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Good software design does more than support the happy path—it helps prevent users from making mistakes and makes recovery easier when they do. This article shows how clear messages, confirmations, undo options, saved progress, and thoughtful workflow design can make systems more usable, forgiv...
Good software design does more than support the happy path—it helps prevent users from making mistakes and makes recovery easier when they do. This article shows how clear me...
Strategy often looks strong on paper, but execution can break down when goals are unclear, priorities drift, or teams interpret the work differently. This article explores how busi...
This article explains that Agile teams should not rely only on user stories for requirements and design documentation. While user stories are useful, they may not provide enough de...

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Project Scope. We will see how scope statements, when making reference to business functionality, lead directly to High-Level requirements.  Gathering requirements for a business information system is most often done within the context of a project. Approval of a project includes its sponsors signing off on its scope. The scope for a business information system project is typically defined in functional terms. Items in scope make reference to (or should make reference to) business functions, processes and/or activities that are to be delivered.

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Capability-based planning is a growing practice in the field of enterprise architecture. Its success is due to the fact that it provides actual value to practitioners and the organizations that employs them. Indeed, capability-based planning helps in a number of ways, from providing a clear understanding of existing capabilities to promoting effective Business-IT alignment. Considering these benefits, we thought it useful to address this practice and bring some clarity to the subject for the benefit of all who might not yet have a good handle on the topic.

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Becoming a Certified Business Analysis Professional (CBAP) has been one of the most rewarding and challenging endeavors for me as a business analyst. The purpose of this article is to help other business analysts pass the CBAP exam on the first try by sharing the strategy that I used. Hopefully, it will be of great service to many business analysts and aspiring CBAPs. Below is an outline to navigate you through studying for the CBAP and absorbing the BABOK material.
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In recent years, agile software development has been the classic example of this pursuit of magic solutions, so I’ll use that as an example here. Over the years, though, people have leapt onto the bandwagons of numerous new software approaches. They all have merits, they all have limitations, and they all need to be applied to appropriate problems.
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Our job is to be trusted advisors and one area where we can establish trust is to help our stakeholders understand language that might be confusing to them. In order words, we can establish trust by translating technical complexity into business language. We BAs have always done this. We take customer requirements and translate them into something the technical folks can understand…and vice versa.  But what about translating in the digital world? We still need to translate, but it’s different. It’s more complex. 

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

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