Dec 21, 2025
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This transition from “trust but verify” to “never trust and always verify” is a completely new way of thinking about the architecture of cybersecurity. At the heart of this change is the role of the Business Analyst (BA), who, given their role, bridges the gap between busines...
This transition from “trust but verify” to “never trust and always verify” is a completely new way of thinking about the architecture of cybersecurity. At t...
“Let’s add AI” is not a requirement. It’s a vague wish that can turn into a costly prototype, a security headache, or an embarrassing production incident if...
An inflection point. A forcing function. A once-per-civilization opportunity to prove that human judgment, contextual understanding, and adaptive intelligence remain indispensable ...

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Many professionals and organizations understand the value of a business analyst (BA), however, the role itself is still ambiguous to many. There are numerous articles and resources that outline business analysis and the general role of a BA so I won’t be focusing on those aspects. Every organization and industry is unique therefore the needs and expectations for a business analyst can vary greatly. However, there are a few core competencies that remain consistent. The goal of this article is to give BA practitioners (especially new practitioners) an approach to determine what their specific organization expects from them in order to get on the path of success throughout their career. Below are some steps you can take to define your role in the organization you serve.

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Well, for one thing, consider the user. I mean, what is a ‘user’?”...  I understand that is what the term is used for, but can you point me to a user. Don’t answer. You could probably point to any number of people around you who would be users.  ...That man over there is using his cell phone, some app or other.... The nice lady who fixed my coffee entered the transaction on a computer in her stand to account for the money and the inventory. She is a user. 

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Business Requirements Advocacy is neglected in the business analysis practice!  Once considered to be an essential part of IT teams, the business analyst has become an integral position in any successful, market-driven organisation. Rightly said to be the change agents for any business, business analysts help organisations adapt to the changing environment while meeting the needs and demands of all their stakeholders, including employees, customers, and suppliers.

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There is much to say about the often challenged relationship between IT and “the business” that has existed since IT became IT. Centralization, decentralization, self-service tools and applications, enterprise tools and applications – the pendulum swings again and again.  You’d think by now that we’d get it. There is no one all-encompassing data management or BI solution that will satisfy all of your data related requirements.

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In this article, I am going to focus on the key 3 tools that you can use to help you identify the pain points in your workflow.  One of the key things to identify when working in a visual manner is understanding where your blockers are. It is only when you have identified these blockers, you then able to do something about them. There is no use trying to change something when you don’t have the evidence to baseline the problem. As business analysts, we wouldn’t tell the business where the problems are without conducting a thorough root cause analysis. So, why do we do it at work, why do we think without evidence we know exactly what the problem is and the impact it has on. 

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When building integrations between systems, one of the first architectural choices you’ll face is how to align data between them. Two main approaches dominate this conversation: direct field mapping and the canonical data model. Let’s break them down. Field Mapping: Simple but Fragile Field mapping means you connect each field f...
System Analysts who work with integration processes should formulate user stories in a way that diverges from the traditional structure. This is primarily due to the need for a more technical and structured description, which allows for the inclusion of integration-specific details. The user story might need to specify exactly what kind of data ...

 



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