Jul 19, 2026
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User stories can describe what an AI agent should accomplish—but they rarely define how much authority it should have, when it must stop, or who is accountable when it gets a decision wrong. This article introduces the AI Decision Contract, a practical Business Analysis artifact for defining a...
User stories can describe what an AI agent should accomplish—but they rarely define how much authority it should have, when it must stop, or who is accountable when it gets a...
Good software design does more than support the happy path—it helps prevent users from making mistakes and makes recovery easier when they do. This article shows how clear me...
Strategy often looks strong on paper, but execution can break down when goals are unclear, priorities drift, or teams interpret the work differently. This article explores how busi...

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For almost 10 years we have enjoyed reflecting on what’s happened the previous year and making predictions for the upcoming year in the realms of Business Analysis, Project Management, and Agile. Some of the recent trends we have discussed: The digital BA, Lean business cases, BAs and PMs in a Dev Ops environment, BAs and PMs in the gig economy, etc.  Here are five industry trends that we have chosen for 2019:...

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This article provides high-level steps for eliciting requirements when interviewing or holding a facilitated meeting with stakeholders; it was motivated by an attendee question at a recent Modern Analyst webinar: “Functional vs. Nonfunctional requirements.”  The question was, “Can a Business Analyst elicit functional and nonfunctional requirements in the same iteration?” 

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When it comes to Predictive Analytics, several algorithms can allow you to use the available data by constructing a prediction model. Previously, we looked at a few algorithms designed to calculate probability. Another popular predictive analytics and AI algorithm is a Decision Tree known as C4.5.
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Sometimes I find it difficult to explore new pieces of work in a structured way. When given a new challenge / piece of work it’s easy to jump straight into a solution. However as BAs we first need to understand the problem area better.

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As more organizations move toward agility, development and project management teams still struggling to define a common language and standard regarding the agile framework. In addition, many organizations that are implementing agile approaches have not fully planned the transition and are still unclear on how to fully optimize the approach. One area that continues to remain vague is the role of the business analyst (BA). Below are some steps to help business analysts navigate their way through the transition to agile and add the most value to their agile teams.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

The Shift Toward Intelligence‑Driven Insurance Operations AI‑powered process improvement is rapidly reshaping the insurance industry, equipping Business Analysts with a new and powerful toolkit to address long‑standing inefficiencies across claims, underwriting, policy administration, and customer servicing. Insurance operations are traditionall...
Business analysis work has become faster and more efficient over the past few years. Requirements are documented more quickly, discussions are summarized sooner, and solution options are produced earlier in the delivery cycle than ever before. Yet many Agile and product teams are discovering an unexpected truth: as delivery accelerates, the importa...
In a competitive and rapidly evolving financial landscape, understanding member needs is vital to maintaining strong relationships and delivering meaningful value. Yet for many institutions, especially those with legacy processes, collecting structured member feedback can be surprisingly underdeveloped. This was the case at the Federal Home Loan Ba...

 



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