May 17, 2026
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AI will not replace the Business Analyst role, but it can become a powerful companion for improving speed, structure, and quality in business analysis work. The article explains the gap between the ideal requirements process and the messy reality of stakeholder delays, scattered knowledge, unclear c...
AI will not replace the Business Analyst role, but it can become a powerful companion for improving speed, structure, and quality in business analysis work. The article explains th...
The EU AI Act creates new rules for how organizations use AI, especially in regulated industries like healthcare, finance, transportation, and critical infrastructure. The article ...
As AI tools make it easier for anyone to produce polished-looking requirements, user stories, and process diagrams, the value of proven business analysis expertise is increasing. T...

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Project statistics state that most project rework/failure is due to incomplete/improper/unclear requirements, hence the role the Business Analyst becomes even more critical as they shoulder a huge responsibility of eliciting and collaborating with the stakeholders to obtain clear, concise and complete requirements.  The elicitation and collaboration knowledge area focuses on drawing forth or receiving information from stakeholders and other sources by directly interacting with stakeholders, researching topics, experimenting or simply being handed information.

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Many professionals and organizations understand the value of a business analyst (BA), however, the role itself is still ambiguous to many. There are numerous articles and resources that outline business analysis and the general role of a BA so I won’t be focusing on those aspects. Every organization and industry is unique therefore the needs and expectations for a business analyst can vary greatly. However, there are a few core competencies that remain consistent. The goal of this article is to give BA practitioners (especially new practitioners) an approach to determine what their specific organization expects from them in order to get on the path of success throughout their career. Below are some steps you can take to define your role in the organization you serve.

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Well, for one thing, consider the user. I mean, what is a ‘user’?”...  I understand that is what the term is used for, but can you point me to a user. Don’t answer. You could probably point to any number of people around you who would be users.  ...That man over there is using his cell phone, some app or other.... The nice lady who fixed my coffee entered the transaction on a computer in her stand to account for the money and the inventory. She is a user. 

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Business Requirements Advocacy is neglected in the business analysis practice!  Once considered to be an essential part of IT teams, the business analyst has become an integral position in any successful, market-driven organisation. Rightly said to be the change agents for any business, business analysts help organisations adapt to the changing environment while meeting the needs and demands of all their stakeholders, including employees, customers, and suppliers.

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There is much to say about the often challenged relationship between IT and “the business” that has existed since IT became IT. Centralization, decentralization, self-service tools and applications, enterprise tools and applications – the pendulum swings again and again.  You’d think by now that we’d get it. There is no one all-encompassing data management or BI solution that will satisfy all of your data related requirements.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

The Shift Toward Intelligence‑Driven Insurance Operations AI‑powered process improvement is rapidly reshaping the insurance industry, equipping Business Analysts with a new and powerful toolkit to address long‑standing inefficiencies across claims, underwriting, policy administration, and customer servicing. Insurance operations are traditionall...
Business analysis work has become faster and more efficient over the past few years. Requirements are documented more quickly, discussions are summarized sooner, and solution options are produced earlier in the delivery cycle than ever before. Yet many Agile and product teams are discovering an unexpected truth: as delivery accelerates, the importa...
In a competitive and rapidly evolving financial landscape, understanding member needs is vital to maintaining strong relationships and delivering meaningful value. Yet for many institutions, especially those with legacy processes, collecting structured member feedback can be surprisingly underdeveloped. This was the case at the Federal Home Loan Ba...

 



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