Mar 15, 2026
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1 Comments
This article is a practical case study from my work modernizing financial document collection and I-20 issuance for undergraduate international students at a public university. I’m focusing on the business analysis decisions behind the change: how we uncovered hidden dependencies, clarified ow...
This article is a practical case study from my work modernizing financial document collection and I-20 issuance for undergraduate international students at a public university. I&r...
This article examines how the job of planning the roadmap and choosing which features should be prioritized is being changed by AI agents, according to this story. Instead of going...
This article introduces a new model for risk management that is led by business analysts (BAs). This model builds upon traditional frameworks by incorporating user-center...

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It looked like it would be a while before I would get to see Doctor BA I was on assignment in Singapore and Doctor BA was somewhere in the Alps. So as not to lose touch with him, I asked him some of the questions I received using email. Doctor BA didn’t use Twitter which he said was “for the birds”. I didn’t want to argue the point.
22008 Views
26 Likes
1 Comments
Efficient and smooth workflow practices are believed to be accomplished through Agile methodologies with an emphasis on flexibility and rigor to optimize utilization of resources. Two popular implementations of Agile are Scrum and Kanban. In would be fitting to compare and analyze these processes, in an attempt to understand the dynamics behind their respective methodologies.
45215 Views
61 Likes
2 Comments
In at the deep end So, you’ve just heard you’re going to be the Business Analyst on an Agile team that’s going in to a Discovery and it’s your first one.  For my first Discovery, it was daunting let me tell you. I already knew quite a few tools and techniques a BA should use during the lifecycle of a project, but wha...
23649 Views
15 Likes
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Customers are demanding better service and they know they can get it and BAs have a duty to provide it through Lean Business Analysis (LBA). Not because customers see better service from a business’s competitors. But because they get it from all the other companies they interact with in their daily lives as consumers of Uber and Apple and Amazon and Netlfix and many more. They don’t care that one company is a bank and Uber’s an app.

21968 Views
18 Likes
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I understand that the business analyst does not have the authority to make decisions about the project or the product, but the business analyst does make decisions. What are the decisions that a business analyst has to make throughout the solution life cycle?
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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

In a competitive and rapidly evolving financial landscape, understanding member needs is vital to maintaining strong relationships and delivering meaningful value. Yet for many institutions, especially those with legacy processes, collecting structured member feedback can be surprisingly underdeveloped. This was the case at the Federal Home Loan Ba...
One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When designing ERP integrations (for AR/AP document flows), Business/System Analysts often face a range of “gotcha” questions — technical, architectural, and sometimes unexpected. Here are some of the real-world questions I ask clients during the API and ERP connector discovery phase: What’s the minimum required ERP v...

 



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