Feb 01, 2026
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In tech teams, the word “just” (“just add a field,” “just change a label,” “just add an exception”) is a warning sign—not because people are wrong to ask, but because they’re only seeing the visible slice of the work. This article introduce...
In tech teams, the word “just” (“just add a field,” “just change a label,” “just add an exception”) is a warning sign—not beca...
This article shows BAs, systems analysts, and product managers how to turn vague AI “safety” statements into clear, testable requirements. It introduces a simple artifa...
The advent of Agentic AI forces a fundamental, non-negotiable re-evaluation of business analysis practice. The GenAI Paradox mandates that the Business Analyst is no longer merely ...

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Imagine that a business analyst has been assigned to write the requirements for a new system replacing the company’s legacy CRM (customer relationship management application).
After mapping out the as-is process at a high-level, the BA’s stress level starts to go up. “There are three complex modules in this system, and so many details about the as-is state that I still don’t understand! The legacy system barely has the original requirements documented, with plenty of change requests implemented later without proper documentation. How am I supposed to finish my deliverables on schedule and without mistakes given my limited knowledge of how the system being replaced works?”
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A BA walks into an elevator, is joined by an executive, and suddenly the executive asks the BA, “So, what are you working on these days?” (Sounds like the start of a joke ...)  Most business analysts, due to their project success focus, think of requirements management when questioned about their work. So the BA responds by describing the features of a business solution that the BA is currently working. The BA seldom mentions the associated business benefits with the work (i.e. why the work is vital to the business). Unfortunately, the BA ignores the first rule of conversation: know your audience. The executive asking the question is more likely to understand and be interested in the business value provided by the work, rather than the solution features.
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Agile Manifesto is a means to achieve the end objective through ‘best practices’ that crystallize into an approach that efficiently resolves the competitive stand-off. Thus the Manifesto is a subset of principles that provide a working framework to attain Agility. The following are high-impact Manifesto principles...
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Estimating is one of the most controversial subjects in project management. There are some people who have turned the subject into a cryptic science involving esoteric techniques. Estimating is simply the process used to determine the amount of effort and cost required to implement a project, in part or in full. It is important to acknowledge that...
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 In this article we look at some quality attributes that are particularly vital to explore when specifying requirements for embedded systems projects. Quality attributes for embedded systems can be much more complex and intertwined than those for other applications. Business software is generally used in an office where there’s not much variance in the environment. In contrast, the operating environment for embedded systems could involve temperature extremes, vibration, shock, and other factors that dictate specific quality considerations.
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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

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One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
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