Dec 21, 2025
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This transition from “trust but verify” to “never trust and always verify” is a completely new way of thinking about the architecture of cybersecurity. At the heart of this change is the role of the Business Analyst (BA), who, given their role, bridges the gap between busines...
This transition from “trust but verify” to “never trust and always verify” is a completely new way of thinking about the architecture of cybersecurity. At t...
“Let’s add AI” is not a requirement. It’s a vague wish that can turn into a costly prototype, a security headache, or an embarrassing production incident if...
An inflection point. A forcing function. A once-per-civilization opportunity to prove that human judgment, contextual understanding, and adaptive intelligence remain indispensable ...

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The experience age will force the business analyst, more so than ever, to be closer to business. The focus will have to move from how the IT landscape looks at the architectural level, to how it can be best utilised to provide the most compelling and efficient customer experience.  The success of business will now be determined by how well the customer journey and user experience has been translated to offer real and/or even perceived value for money through ‘virtual experience’.  It will be difficult for the business analyst to be a credible advisor to business without understanding the customer’s needs.

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Prior to proceeding with a strategic project, project leadership needs to ensure that the project still:

  • aligns with the direction of the business entity, and
  • fits the needs of the targeted customer segment,
    as it did when the project was an initiative. This brief article starts at the inception of an initiative during Enterprise Analysis to the validation of a strategic project prior to kickoff. Note in this article, I include both the private and public sectors when I use the terms such as “business entity” and “customer segments.”
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The role of design still puzzles many agile teams I work with. When should the design activities take place? Who should carry them out? How are design decisions best captured? This blog tries to answer the questions by discussing a user-centric, iterative, and collaborative design process for Scrum and Kanban teams.
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An effective product roadmap is a must-have for any successful software development project. A roadmap helps the product manager define the trajectory of a product, communicate progress to stakeholders, visualize goals and justify changes to budget. Product roadmaps are where both strategy and tactics combine to help teams build better products.
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So I came to a conclusion that I found interesting and want to share with the public: when doing this transition, the companies do not want to implement agile, they just want to run away from waterfall. And running away from waterfall can come in many shapes and forms, so the overall popular idea of comparing “waterfall” vs “agile” as two competing extremes is not conceptually correct.
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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When building integrations between systems, one of the first architectural choices you’ll face is how to align data between them. Two main approaches dominate this conversation: direct field mapping and the canonical data model. Let’s break them down. Field Mapping: Simple but Fragile Field mapping means you connect each field f...
System Analysts who work with integration processes should formulate user stories in a way that diverges from the traditional structure. This is primarily due to the need for a more technical and structured description, which allows for the inclusion of integration-specific details. The user story might need to specify exactly what kind of data ...

 



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