A requirement is “a condition or capability needed by a user to solve a problem or to achieve an objective” (AKA a goal). Thinking in terms of problems and goals thus is a core competence for the requirements engineer. But what in fact is a problem or a goal? This may seem to be a rather philosophical question. As requirements engineers we should be quite specific on this point as the problems and goals of our clients are the raison d’être for our work.

The experience age will force the business analyst, more so than ever, to be closer to business. The focus will have to move from how the IT landscape looks at the architectural level, to how it can be best utilised to provide the most compelling and efficient customer experience.  The success of business will now be determined by how well the customer journey and user experience has been translated to offer real and/or even perceived value for money through ‘virtual experience’.  It will be difficult for the business analyst to be a credible advisor to business without understanding the customer’s needs.

Prior to proceeding with a strategic project, project leadership needs to ensure that the project still:

• aligns with the direction of the business entity, and
• fits the needs of the targeted customer segment,
  as it did when the project was an initiative. This brief article starts at the inception of an initiative during Enterprise Analysis to the validation of a strategic project prior to kickoff. Note in this article, I include both the private and public sectors when I use the terms such as “business entity” and “customer segments.”

The role of design still puzzles many agile teams I work with. When should the design activities take place? Who should carry them out? How are design decisions best captured? This blog tries to answer the questions by discussing a user-centric, iterative, and collaborative design process for Scrum and Kanban teams.

An effective product roadmap is a must-have for any successful software development project. A roadmap helps the product manager define the trajectory of a product, communicate progress to stakeholders, visualize goals and justify changes to budget. Product roadmaps are where both strategy and tactics combine to help teams build better products.