What is Leading with Influence?... It is about the ability to affect the actions, decisions, and thinking of others to accomplish key goals or tasks that you consider to be important. Simply put, leading with influence is about getting people to willingly follow the direction that you provide when you lack organizational authority. It is about leading when you are not in charge. As a Business Analyst, I want delivery partners on a project to follow the guidance I provide without having to demand their compliance.

While BABOK and other sources include Behavioral Characteristics as an essential underlying competency for business analysts, many analysts may have only a vague idea of how it applies to their personal work environment, or even exactly what behavioral characteristics are, so let’s define those first.... The term behavioral characteristics simply refers to an analyst’s workplace ethics and character. 

The purpose of this brief article is to explain the connection between documenting requirements and contract type. Recently I consulted with a firm eliciting requirements for a new product. In this case, an internal business analyst team was documenting the product requirements by consulting with appropriate stakeholders. The follow-on project intent was to outsource the work to develop the product in the form of a contract.

So how do we incorporate design thinking in Business Analysis in a value-add way? Take the following thoughts into consideration when working on your next project that involves building or significantly updating a customer-centric application.

Author: Michael Roy, Business Analysis Professional / Requirements Leader

Michael is a solutions-focused Business Analysis professional with extensive experience leading change initiatives at a tactical and strategic level.