May 17, 2026
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AI will not replace the Business Analyst role, but it can become a powerful companion for improving speed, structure, and quality in business analysis work. The article explains the gap between the ideal requirements process and the messy reality of stakeholder delays, scattered knowledge, unclear c...
AI will not replace the Business Analyst role, but it can become a powerful companion for improving speed, structure, and quality in business analysis work. The article explains th...
The EU AI Act creates new rules for how organizations use AI, especially in regulated industries like healthcare, finance, transportation, and critical infrastructure. The article ...
As AI tools make it easier for anyone to produce polished-looking requirements, user stories, and process diagrams, the value of proven business analysis expertise is increasing. T...

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I take the approach that as Business Analysts, the line between requirements and design is an imaginary line. We need to be pragmatic (abandon purist thinking) and not be afraid to wear the design cloak, to adopt design thinking. 

 

So how do we incorporate design thinking in Business Analysis in a value-add way? Take the following thoughts into consideration when working on your next project that involves building or significantly updating a customer-centric application.


Author: Michael Roy, Business Analysis Professional / Requirements Leader

Michael is a solutions-focused Business Analysis professional with extensive experience leading change initiatives at a tactical and strategic level.

 

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Don't underestimate how pervasively across your organization business rule is misunderstood. What is a true business rule?

A true business rule is simply a criterion used in daily business operations to shape behavior or make decisions. The things that IT implements under today’s software platforms are not true business rules; rather, they are mostly encoded representations of business rules.
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I bet everyone has, at least once in their career, heard the expression:

“We don’t need any up-front analysis: I already know what I want!”

Often these words are followed by a description of a specific type of solution, often an IT system, and often a specific vendor name. Perhaps our executive stakeholder has decided they need to migrate onto the newest platform, the organization needs a new ‘mobile app’, or we need to ‘move all of our data into the cloud’. I can imagine some people will be holding their heads in their hands as they read this paragraph…

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iRise gives Business Analysts the tools they need to communicate clearly with both the business and its stakeholders.  They use working previews that can be virtually indistinguishable from the final product.  When business analysts uses iRise to elicit and document requirements: the business analyst becomes a powerful weapon to get to the right answer, ...

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State Models include two RML Data models (State Tables and State Diagrams) that show the transition of an object through various states or statuses, including which transitions are valid and what triggers an object to transition state. A state is a short-form description of a stage in a data object’s life that influences the behavior of the system.

These two models are covered together in this paper because they generally show the same information, just in different ways. These models are great for any object which has state about which there might be business rules, like workflow processes!
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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

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