Mar 15, 2026
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This article is a practical case study from my work modernizing financial document collection and I-20 issuance for undergraduate international students at a public university. I’m focusing on the business analysis decisions behind the change: how we uncovered hidden dependencies, clarified ow...
This article is a practical case study from my work modernizing financial document collection and I-20 issuance for undergraduate international students at a public university. I&r...
This article examines how the job of planning the roadmap and choosing which features should be prioritized is being changed by AI agents, according to this story. Instead of going...
This article introduces a new model for risk management that is led by business analysts (BAs). This model builds upon traditional frameworks by incorporating user-center...

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The end products of requirements development for a business analytics project will be similar to those for any other project—a set of business, user, functional, and nonfunctional requirements. Process flows, use cases, and user stories can reveal that someone needs to generate analytics results, and performance requirements describe how quickly they need results, but none of these uncovers the complex knowledge required to implement the system... An effective elicitation strategy for business analysts (BAs) is to drive requirements specification based on the decisions that stakeholders need to make to achieve their business objectives.

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A good business definition is not only good because it is clear and concise, but because it holds a clear, exclusive position within its full set of peers – i.e., the glossary for your business vocabulary. This discussion outlines five basic guidelines for ensuring the quality of a glossary holistically, focusing on avoiding naming anomalies, subtle redundancies, and avoiding circularities. Find out how you can become world-class at communicating the meaning of your business concepts. Part of the secret is a clear focus on seed concepts.
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We hit a challenge however when we attempt to promote the value of Business Analysis to IT Management or the Business...  The reality is that simply promoting “better requirements” does not sell our value-add in terms that management from an IT or Business perspective understands... So how do we do this? Let me share five lessons learned based on my experience as a senior requirements management consultant. 

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The paradigm shift towards agile and lean product development has brought collaboration between large cross-functional team in the spotlight. The existing literature is already mature explaining clearly how benefits can be reaped fast by executing a clean transition to agile delivery by enhancing the performance of the new cross-functional teams. However, in parallel, the time spent in endless meetings by product owners, business analysts, engineers, product managers and many others involved in the product creation, has grown exponentially. This leaves key product people with little or no time to do the critical activities they are employed for.
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You see, I am a business analyst (BA), and more precisely the lesser-spotted, lazy beta alpha, the evolutionary pinnacle of my profession, at the tip of the BA spear. While the work of throwing or stabbing with the spear requires an effort by the arm that wields it, I prefer the sharp bit to do the work for me. In other words, doing as little as possible apart from…well, being sharp. While the sharp bit does all the work I am able to still the get the glory and recognition of a job well done. While the spear tossers return with painful shoulders, weary and, hopefully sometimes with a degree of success.
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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

In a competitive and rapidly evolving financial landscape, understanding member needs is vital to maintaining strong relationships and delivering meaningful value. Yet for many institutions, especially those with legacy processes, collecting structured member feedback can be surprisingly underdeveloped. This was the case at the Federal Home Loan Ba...
One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When designing ERP integrations (for AR/AP document flows), Business/System Analysts often face a range of “gotcha” questions — technical, architectural, and sometimes unexpected. Here are some of the real-world questions I ask clients during the API and ERP connector discovery phase: What’s the minimum required ERP v...

 



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