Feb 22, 2026
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This article introduces a new model for risk management that is led by business analysts (BAs). This model builds upon traditional frameworks by incorporating user-centered design principles, predictive analytics, and continuous stakeholder feedback. Its purpose is to address the limitatio...
This article introduces a new model for risk management that is led by business analysts (BAs). This model builds upon traditional frameworks by incorporating user-center...
AI can generate requirements in seconds—but BAs know that’s not the same as getting a solution adopted, funded, and delivered without surprises. This article speaks dir...
This article shows business analysts, systems analysts, and product managers how to build “trust into the UI” by writing practical provenance requirements for AI-enable...

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Well, for one thing, consider the user. I mean, what is a ‘user’?”...  I understand that is what the term is used for, but can you point me to a user. Don’t answer. You could probably point to any number of people around you who would be users.  ...That man over there is using his cell phone, some app or other.... The nice lady who fixed my coffee entered the transaction on a computer in her stand to account for the money and the inventory. She is a user. 

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Business Requirements Advocacy is neglected in the business analysis practice!  Once considered to be an essential part of IT teams, the business analyst has become an integral position in any successful, market-driven organisation. Rightly said to be the change agents for any business, business analysts help organisations adapt to the changing environment while meeting the needs and demands of all their stakeholders, including employees, customers, and suppliers.

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There is much to say about the often challenged relationship between IT and “the business” that has existed since IT became IT. Centralization, decentralization, self-service tools and applications, enterprise tools and applications – the pendulum swings again and again.  You’d think by now that we’d get it. There is no one all-encompassing data management or BI solution that will satisfy all of your data related requirements.

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In this article, I am going to focus on the key 3 tools that you can use to help you identify the pain points in your workflow.  One of the key things to identify when working in a visual manner is understanding where your blockers are. It is only when you have identified these blockers, you then able to do something about them. There is no use trying to change something when you don’t have the evidence to baseline the problem. As business analysts, we wouldn’t tell the business where the problems are without conducting a thorough root cause analysis. So, why do we do it at work, why do we think without evidence we know exactly what the problem is and the impact it has on. 

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The purpose of this article is to cite an example of using Lean-Agile project management for a small home construction project – a bathroom remodel. The remodeling firm unknowingly uses a Lean-Agile project approach that was the result of lessons learned over years of experience. In fact, when I questioned the remodeling firm about Lean-Agile, the firm’s response was “What is that?” Regardless of what you call it, the firm uses their construction approach because it works.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

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In a competitive and rapidly evolving financial landscape, understanding member needs is vital to maintaining strong relationships and delivering meaningful value. Yet for many institutions, especially those with legacy processes, collecting structured member feedback can be surprisingly underdeveloped. This was the case at the Federal Home Loan Ba...
One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When designing ERP integrations (for AR/AP document flows), Business/System Analysts often face a range of “gotcha” questions — technical, architectural, and sometimes unexpected. Here are some of the real-world questions I ask clients during the API and ERP connector discovery phase: What’s the minimum required ERP v...

 



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