Every profession in a sophisticated business structure has a certain mission attached to it. This mission includes the job duties and deliverables, but that’s not all.

The only way to really encapsulate the essence of what the profession of a business analyst is all about is to understand the Business Analyst Mission. In other words, the Business Analyst Mission is definitive of the value created by business analysts.

One of the Sidebars to the Business Agility Manifesto unabashedly indicts the software industry for its long-standing failure to provide direct support for obligations, an obvious and fundamental aspect of real-life business activity.

Where can you find obligations in business? Virtually everywhere you look: acts, laws, statutes, regulations, contracts, MOUs, agreements, terms & conditions, deals, bids, deeds of sale, warranties, guarantees, prospectuses, licenses, citations, certifications, notices – and of course, business policies.

Direct support for obligations is a fundamental capability your organization needs in the Knowledge Age. What’s it about?

Most of us are well aware of the problem of organizational silos and non-integrated applications and channels. The question is how can we plan to eliminate them?   The notion of a value chain is to take a 10,000-foot view of the business based on how value is created incrementally toward final delivery of products to end-customers. In other words, a value chain model looks holistically at the value-adding capabilities of an organization end-to-end, irrespective of organization lines of responsibility or existing functional activities.