Jul 19, 2026
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User stories can describe what an AI agent should accomplish—but they rarely define how much authority it should have, when it must stop, or who is accountable when it gets a decision wrong. This article introduces the AI Decision Contract, a practical Business Analysis artifact for defining a...
User stories can describe what an AI agent should accomplish—but they rarely define how much authority it should have, when it must stop, or who is accountable when it gets a...
Good software design does more than support the happy path—it helps prevent users from making mistakes and makes recovery easier when they do. This article shows how clear me...
Strategy often looks strong on paper, but execution can break down when goals are unclear, priorities drift, or teams interpret the work differently. This article explores how busi...

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Requirements documents are used to communicate the aims of a project in a clear, concise way to ensure all stakeholders are on the same page.  When we talk about a requirements document we are often referring to a Business Requirements Document - or a BRD.  But as well as a BRD, there are 9 other types of requirements documents that a business may want to use while pushing a project through its stages of completion. The type of format to be used depends on the result of the project itself, whether it’s a product, service or system, and the particular requirements it has.

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John Seddon launches an attack on the value of Agile as practiced and charts a better way to analyse and design for improvement, making information technology the last thing to be concerned with, not the first.
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Estimation is a chronically thorny issue for software practitioners. Most people need to prepare estimates for the work they do, but in our industry we don’t do a great job of estimation. In this article I offer six safety tips to keep in mind as you prepare estimates for your project and for your individual work... These six safety tips might not help you create estimates that all of your customers, managers, and coworkers will dance to, but at least they will help you and your team hear the same music.

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The ethics behind accessibility is possibly not something you have considered before. I think many would categorise an accessibility tool as something that; ‘makes life easier’, for a disabled user. However, what we should be taking into account when designing new digital platforms is how to make sure that every single user has the same experience. This is actually a very key point as we are not even specifically talking about disabilities here.

Have you considered mobile users vs web? IOS vs Windows? Online vs Offline? These are all possible different users of your system and all deserve the same experience. It may well be that a lot of these points are non-functional requirements that come later in the development, but if you make sure you are considering them at the start, you can save yourself a lot of time and effort in the future.

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The previous article in this series discussed ensuring that high-level requirements (HLRs), within the context of an IT-based project, were properly high level. The remainder of articles in the series will look at detail requirements and the need for them to be sufficiently detailed. The objective of this article is to demonstrate how a data dictionary (DD) can be used as a tool for capturing the appropriate level of detail representing data-specific business needs.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

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Business analysis work has become faster and more efficient over the past few years. Requirements are documented more quickly, discussions are summarized sooner, and solution options are produced earlier in the delivery cycle than ever before. Yet many Agile and product teams are discovering an unexpected truth: as delivery accelerates, the importa...
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