Oct 26, 2025
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Every analyst knows the blank-page problem — the kickoff meeting is tomorrow, the requirements are vague, and the only thing clear is that you’ll need to bring order to chaos. Large Language Models (LLMs) like ChatGPT and Gemini are quickly changing how Business and Systems Analysts tack...
Every analyst knows the blank-page problem — the kickoff meeting is tomorrow, the requirements are vague, and the only thing clear is that you’ll need to bring order to...
Striking a balance between usability and security is a challenging yet crucial responsibility for business analysts, demanding a blend of technical expertise, empathy, and strategi...
You have to determine which quality requirements are most important to your project’s success, and then state specific objectives for them so designers can make appropriate c...

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The ethics behind accessibility is possibly not something you have considered before. I think many would categorise an accessibility tool as something that; ‘makes life easier’, for a disabled user. However, what we should be taking into account when designing new digital platforms is how to make sure that every single user has the same experience. This is actually a very key point as we are not even specifically talking about disabilities here.

Have you considered mobile users vs web? IOS vs Windows? Online vs Offline? These are all possible different users of your system and all deserve the same experience. It may well be that a lot of these points are non-functional requirements that come later in the development, but if you make sure you are considering them at the start, you can save yourself a lot of time and effort in the future.

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The previous article in this series discussed ensuring that high-level requirements (HLRs), within the context of an IT-based project, were properly high level. The remainder of articles in the series will look at detail requirements and the need for them to be sufficiently detailed. The objective of this article is to demonstrate how a data dictionary (DD) can be used as a tool for capturing the appropriate level of detail representing data-specific business needs.

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The purpose of the Trips-R-You Flight Booking Case Study is to provide an integrated, end-to-end set of requirement examples. In IIBA® BABOK® V3 terminology, end-to-end means from Business Requirements to Stakeholder Requirements to Solution and Transition Requirements. This case study, and associated artefacts, use the more traditional business terms Goals, High-level Requirements (HLRs), and Detail Requirements. Only functional requirements are addressed, and only within the context of a project chartered to deliver an IT-based solution.

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Let us look at it from a different angle now and derive the requirements out of the customer journeys.  It is impossible to introduce a change... if the change is big and you try to implement it in one go.  This is the reason we tend to break any solution into smaller components. Each solution component should be small and independent enough to be changed individually in a controlled manner. So that eventually we will compose a new experience out of them. Pretty much like using a set of Lego blocks.

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The question of how essential domain expertise is to a business analyst is a recurring debate in the BA community. One school of thought maintains that domain knowledge is not critical. A skilled BA, the thinking goes, can walk into nearly any project situation and do an effective job of exploring requirements, relying on previous experience and a rich tool kit of requirements techniques. The counterargument avers that an analyst who has deep subject matter knowledge can be far more effective than a more general practitioner.

I have experienced both situations, from inside a company as a regular employee and from the outside as a consultant. This article offers some thoughts about when domain knowledge is valuable, when it’s essential, when it’s not necessary, and when it can actually pose a risk.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

Driving Social Value Through Business Analysis
When people discuss business analysis, they typically think of requirements, processes, or systems. But one of the most rewarding projects I’ve worked on was very different: improving how my company reported its social value. Social value is about the positive impact an organisation makes beyond profit, things like sustainability and commu...
  Introduction In today’s fast-paced digital landscape, the role of the business analyst is evolving faster than ever. No longer just requirement gatherers, modern BAs are strategic partners who bridge business needs with technology solutions. Whether you're a seasoned analyst or just starting your journey, mastering the right ...
    Introduction Quantum computing has transitioned from a theoretical concept in academia to a technology on the verge of becoming real, with real potential for multiple industries. Therefore, understanding quantum computing will be increasingly important for business analysts, as it will be the most significant development ...

 



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