Jun 14, 2026
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Strategy often looks strong on paper, but execution can break down when goals are unclear, priorities drift, or teams interpret the work differently. This article explores how business analysis serves as the missing link between strategic intent and program execution by translating broad goals into ...
Strategy often looks strong on paper, but execution can break down when goals are unclear, priorities drift, or teams interpret the work differently. This article explores how busi...
This article explains that Agile teams should not rely only on user stories for requirements and design documentation. While user stories are useful, they may not provide enough de...
AI will not replace the Business Analyst role, but it can become a powerful companion for improving speed, structure, and quality in business analysis work. The article explains th...

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An agile organization is characterized by having a comprehensive portfolio of optimized business process and business capability maps grouped by their role in value creation for the customers and support of the business strategy.  These maps are linked to all the other disciplines such as finance, governance, resource management, talent management, and customer experience.   Thus, Corporate IP can be securely delivered to the point of need. 

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I spent a lot of time in the past half-century doing software work: requirements, design, user experience, programming, testing, project management, writing documentation, process improvement leadership, writing 7 books and many articles, consulting, and training. Sure, there were some side trips along the way,.... But basically I’m a software guy. Over all that time, I’ve accumulated numerous insights about the software business. Here I offer 66 of those lessons. Perhaps you’ll find them as helpful as I have.

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Requirements management is a critical function for business analysis. Requirements management is focused on ensuring that the business users and stakeholders have the following information available...  But the more important question to have answer to and where the real business value is delivered in requirements life cycle management is answering the following questions:

  1. Are the requirements impacting critical business processes?
  2. Which processes have recurring change?
  3. Are the requirements priorities aligned to key business processes?
  4. Which process will be impacted by which requirements?
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When I began training to be a BA, I never dreamt that I would need to be a salesperson too, in fact, I'm glad I hadn't realized that as it may have deterred me from, what is for me, the most suitable and fulfilling career that I could have wished for.

The answer is simply this: the ability to sell. The better you are at selling, the more senior you are likely to become, and this is true across the whole business, it doesn’t just apply to Business Analysts.

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As much as we like to think we are now in a dynamic and agile world, most delivery initiatives are still some shades of agile and all shades of waterfall. These initiatives could have adopted an agile outlook and naming convention, but the businesses they support are often still predominantly waterfall – going from one clearly defined task to another until realizing value. Think for example, order to cash, just in time logistics etc.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

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The Shift Toward Intelligence‑Driven Insurance Operations AI‑powered process improvement is rapidly reshaping the insurance industry, equipping Business Analysts with a new and powerful toolkit to address long‑standing inefficiencies across claims, underwriting, policy administration, and customer servicing. Insurance operations are traditionall...
Business analysis work has become faster and more efficient over the past few years. Requirements are documented more quickly, discussions are summarized sooner, and solution options are produced earlier in the delivery cycle than ever before. Yet many Agile and product teams are discovering an unexpected truth: as delivery accelerates, the importa...
In a competitive and rapidly evolving financial landscape, understanding member needs is vital to maintaining strong relationships and delivering meaningful value. Yet for many institutions, especially those with legacy processes, collecting structured member feedback can be surprisingly underdeveloped. This was the case at the Federal Home Loan Ba...

 



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