Feb 01, 2026
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In tech teams, the word “just” (“just add a field,” “just change a label,” “just add an exception”) is a warning sign—not because people are wrong to ask, but because they’re only seeing the visible slice of the work. This article introduce...
In tech teams, the word “just” (“just add a field,” “just change a label,” “just add an exception”) is a warning sign—not beca...
This article shows BAs, systems analysts, and product managers how to turn vague AI “safety” statements into clear, testable requirements. It introduces a simple artifa...
The advent of Agentic AI forces a fundamental, non-negotiable re-evaluation of business analysis practice. The GenAI Paradox mandates that the Business Analyst is no longer merely ...

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Perhaps you’ve seen a sign at an auto repair shop that asked, “What do you want: good, fast, or cheap? Pick two.” While humorous, the sign is also wise: it acknowledges the reality of trade-offs. You generally cannot optimize every desired outcome of a given situation.  The notion of such a “triple constraint” or “iron triangle” appears throughout project management. The problem is that I have seen numerous representations of the triangle with various parameters on the triangle’s vertices—size, cost, time, or scope—and various assumptions made about what is being held constant, such as quality or functionality. I’ve also seen diagrams that show four project dimensions. So, in my view, the traditional “triple constraint” is wrong, although the concept of constraints and trade-offs is certainly valid.

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It’s important for business analysts to recognize that there is a significant amount of non-technical (i.e. business) detail associated with a system interface capability. The interface is either importing data that’s needed and available in electronic format from another system, or exporting data in electronic format when it’s needed by some other system or organization. The data is either needed in real time or can be processed as a batch job.

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It’s more important than ever for software organizations to build a healthy engineering culture. Healthy cultures rally developers around common goals: shipping high-quality work, continuously improving, and having fun in the process. Your culture is key to recruiting and retaining the talent you need to ship exceptional customer experiences.

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Step one is get knowledge, step two: redesign for effectiveness then, lastly, step three, pull in IT. It is to start from a base of knowing what IT can do to support a more effective design, the costs of development drop to tens of thousands and everything developed gets used – an amazing feat in IT development. And the benefits delivered by the IT system are significant: Real-time visibility of the work, accurate information about demand and activity times, costs and materials employed.
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Corporate mergers and acquisitions (M&A) continue as a critical means for enterprises to meet strategic objectives such as growing market share or acquiring new capabilities. However, rate of successful outcomes has not grown at the same pace as the number or M&As themselves. In this post, Dr. Coghill argues the case for using enterprise architecture to provide increased visibility and clarity around M&A objectives to support improved outcomes. 

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

In a competitive and rapidly evolving financial landscape, understanding member needs is vital to maintaining strong relationships and delivering meaningful value. Yet for many institutions, especially those with legacy processes, collecting structured member feedback can be surprisingly underdeveloped. This was the case at the Federal Home Loan Ba...
One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When designing ERP integrations (for AR/AP document flows), Business/System Analysts often face a range of “gotcha” questions — technical, architectural, and sometimes unexpected. Here are some of the real-world questions I ask clients during the API and ERP connector discovery phase: What’s the minimum required ERP v...

 



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