Feb 08, 2026
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This article shows business analysts, systems analysts, and product managers how to build “trust into the UI” by writing practical provenance requirements for AI-enabled features. It introduces a simple Provenance Requirements Template that turns vague goals like “show sources&rdqu...
This article shows business analysts, systems analysts, and product managers how to build “trust into the UI” by writing practical provenance requirements for AI-enable...
In tech teams, the word “just” (“just add a field,” “just change a label,” “just add an exception”) is a warning sign—not beca...
This article shows BAs, systems analysts, and product managers how to turn vague AI “safety” statements into clear, testable requirements. It introduces a simple artifa...

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Culture clashes frequently arise when teams are working on requirements. There are those who recognize the many risks associated with trying to develop software based on minimal or telepathically communicated requirements. Then there are those who think requirements are unnecessary. It can be tough to gain business-side cooperation on projects like legacy-system replacement if users see this as unrelated to their own business problems and not worth their time. Understanding why people resist participating in requirements development is the first step to being able to address it.

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I like to compare a business analyst to an architect. While the architect asks questions about design, budget, and personal preferences of a person who wants to build a house; similarly, the business analyst interacts with business owners to know and understand their needs.   A business analyst also produces requirements which clearly state the needs of a business and ensures that those align with its business processes, just as an architect would draw up plans and have an agreement with the owner before reaching out to builders.

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Process modeling/mapping/flowing, can be an art, and science, based on the maturity of the organization, knowledge of those doing this work in the organization, and many other factors. What I have found can be challenging is identifying the actual processes to model/map/flow. The fight identification may not occur on the first attempt as this work can be quite iterative, however, there are some concepts that can help make the identification a little easier
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Project Scope. We will see how scope statements, when making reference to business functionality, lead directly to High-Level requirements.  Gathering requirements for a business information system is most often done within the context of a project. Approval of a project includes its sponsors signing off on its scope. The scope for a business information system project is typically defined in functional terms. Items in scope make reference to (or should make reference to) business functions, processes and/or activities that are to be delivered.

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Capability-based planning is a growing practice in the field of enterprise architecture. Its success is due to the fact that it provides actual value to practitioners and the organizations that employs them. Indeed, capability-based planning helps in a number of ways, from providing a clear understanding of existing capabilities to promoting effective Business-IT alignment. Considering these benefits, we thought it useful to address this practice and bring some clarity to the subject for the benefit of all who might not yet have a good handle on the topic.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

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One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When designing ERP integrations (for AR/AP document flows), Business/System Analysts often face a range of “gotcha” questions — technical, architectural, and sometimes unexpected. Here are some of the real-world questions I ask clients during the API and ERP connector discovery phase: What’s the minimum required ERP v...

 



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