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New Post 4/19/2010 12:50 PM
User is offline Cate
2 posts
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LOOKING FOR YOUR EXPERTISE 

 

Dear Business Analyst,
My name is Cathy and I am a Curriculum Developer for a post-secondary (college) institution in Atlantic Canada. We are currently designing an Advanced Diploma Program in Business Analysis for the college. This will be a 10 month, full-time program targeted to students who already possess a degree/diploma in business administration or computer science. In developing this program we have consulted the International Institute of Business Analysis’® (IIBA®) Book of Knowledge® (BABOK®) and Competency Model as well as industry experts. Our goal is to serve the needs of industry and equip learners with the skills needed to effectively perform their role as Business Analysts. This is why I am looking to you for your input and expertise. You are the Business Analysts who perform the job every day. You know first-hand what it takes to successfully fulfill the role.
I would love to hear from you with suggestions as to what topics/subjects should be included in the program & what objectives should be addressed within those subjects. Your advice can help shape a college program and a future Business Analyst!
Kindest Regards,
Cathy
 
New Post 4/19/2010 2:18 PM
User is offline Tony Markos
493 posts
5th Level Poster


Re: LOOKING FOR YOUR EXPERTISE 

Cathy:

The BABOK 2.0 was organized around input/process/output diagrams.   But these integrate very poorly.  When you reorganize the BABOK using INTEGRATED input/process/output diagrams (i.e., data flow diagrams) you can very easliy see that no one is going to be able to use the BABOK come up with a systematic understanding of what  a BA is supposed to do.  They will only get  a bunch of bits and pieces of BA tasks.

As business analysis is mainly about coming up with a comprehensive, integrated understanding of essential buisness process, teaching BA's by referring to a handbook that is very disjointed is obviously  problematic.  And as the BABOK has been reviewed and signed off by alot of the "experts", I highly suggest ignoring most of them also.

If you want your BA students to rocket to the head of the pack, the most important thing to do is to teach them how to position BPMN diagrams (and other flow-of-control diagramatical techniques such as activity diagrams), data flow diagrams, and use cases relative to each other.  No - the choice is not to be made by what "feels alright".     Analysis is largely about partitioning, and each of the techniques that I mentioned is based upon a fundamently different approach to partitioning.  Remember Analysis is Partitioning!
 

Tony

 

 
New Post 4/21/2010 7:01 PM
User is offline greg
1 posts
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Re: LOOKING FOR YOUR EXPERTISE 

Hi Cathy,

[Just a bit of my background first - Iv'e been doing IT since the 1984 working as a programmer,anlayst,business systems analyst, architect, data administrartor, team leader have BTech (comp Sci) and Dip Comp Prog. Now I have the urge to cross the line to BA and have been looking for about 2 months (very part time) to gain the knowledge. I bought 4 texts and have looked for courses to start (there is a provider in Britain that offers several introductory BA courses, one being a Cert Course with no great practical component, but then articulates to Dip? etc that does have a practical component). You can find the provider an the net and view the course outline for ideas. I cant remember the URL it off the top of my head. The only book I recommend of my 4 is CBAP Certification Study Guide 2.0 Richard & Elizabeth Larson and this re achieving point 2 below. It is the only book (of my 4 on the subject) that lets you jump in anywhere and pick up the context and walk away knowing what to-do. I should mention that half of my work experience is as a contractor so that I may be required to start at any point]

In my opinion your approach should be broad based and aimed at ensuring 2 major objectives:

1) Your students have the necessary skills and techniques to do the job of analysis and producing the required documentation, and;

2) Have the knowlwdge of the full BABOK process framework and be able to jump in at any point:

    o know what parts of the process should already be performed and what artifacts feed into it the current task;

    o also for the current task know what the deliverables are: what tasks must be performed and how to do them for that outcome.

If your students have done Bsc computer science than point 1 should not be a problem.

RE pt 2 choose a great study guide and advance your students so that thaey are able to answer the CBAP questions. That should give you entry level.

The cognitive structure requires I think a practical component 10 months long.

Do a meaningful good size project and follow it right through the BABOK framework. Produce all the deliverables, test all the skills & techniques or a very usable subset.

If you do all that I reckon that you will have a Junior BA on your hands ready to start in any Organisation (its pointless specialising at the start right!).

Greg Barber.

Hey its my opinion and it's important to me OK.

 
New Post 4/22/2010 3:18 PM
User is offline Craig Brown
560 posts
www.betterprojects.net
4th Level Poster




Re: LOOKING FOR YOUR EXPERTISE 

 Here are a couple of topics that I think are important;

  • Understanding business models and how value is created so that BA/project work can be fit into a useful context and the issues of alignment and value are always addressed
  • The importance of leadership, communication and interpersonal skills.  How to manage conflict and how to get buy in from potentially reluctant stakeholders
  • Systematic problem solving skills that are domain independent (e.g. work well in a technical or industry context.)  Maybe the 6Sigma or McKinsey stuff would be a good example of this
  • The history of BA knowledge and theory so that students understand that the current set of best practices is just a part of the total knowledge and they'll need to continue to evolve their skills
  • The importance of defining done e.g. SMART goals, measuring project and system development work in terms of "physical % complete" or in agile parlance "Done-done"
  • Balancing strategic and possibly aspirational goals with an honest assessment of organisational capabilities

Also useful

  • The ideas of small experiments and incrementalism and how small steps go a long way - eg protypes and iterations
  • Loads of real world case studies
 
New Post 4/26/2010 8:25 AM
User is offline Cate
2 posts
No Ranking


Re: LOOKING FOR YOUR EXPERTISE 

I am grateful for each of the responses to date. Thank you Tony, Greg, & Craig.

Keep the input coming!

Kindest Regards,

Cathy

 
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