Business Analysis Articles

Apr 23, 2017
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A good business definition is not only good because it is clear and concise, but because it holds a clear, exclusive position within its full set of peers – i.e., the glossary for your business vocabulary. This discussion outlines five basic guidelines for ensuring the quality of a glossary ho...
A good business definition is not only good because it is clear and concise, but because it holds a clear, exclusive position within its full set of peers – i.e., the glossar...
We hit a challenge however when we attempt to promote the value of Business Analysis to IT Management or the Business...  The reality is that simply promoting “better re...
The paradigm shift towards agile and lean product development has brought collaboration between large cross-functional team in the spotlight. The existing literature is already mat...

Latest Articles

Feb 15, 2016
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The Agile Manifesto was born out of frustration by a group of developers who were fed up with how software was being developed. Software development is a learning experience and no one understands this better than those who are actually writing the code. Waterfall was a misguided concept that seems reasonable on the surface but does not work in reality. Since software development is a learning process it is impossible to think of every single requirement up front and have them signed in blood before starting development.
Feb 08, 2016
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61 Likes
40 Comments

I am constantly coming across alleged ‘business analysts’, many new to the industry, sauntering confidently into a project or an organization. Typically, the first thing they do when assigned requirements elicitation is organize a workshop. These people are engaging, charming, energetic, and, in many cases, evangelistic. They are very adept at gaining the undivided attention of their audience.  However, their primary and, in most cases, their only concern is determining what the client wants and what the problem is without a thought to a workable action plan to improve anything. 

Feb 03, 2016
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Are the current IT systems meet the requirements of Business users or deliver the services that will bring competitive advantage to the organizations?

IT projects continuing to cost overrun, time overrun or doesn’t meet requirements. Poor communication – particularly between business and technical experts – is a constant problem. – As per Financial Times

Jan 31, 2016
4891 Views
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I selected a topic, in this case Business Process Management, and then developed an initial outline of talking points for the webinar. I then iteratively build a slide deck with text that explains the ideas and images that stimulate the imagination on the concepts. With the slides done, I develop formal text on each slide along with estimated delivery time. This is what I called my baseline deck for the presentation.

Detect language » Hungarian
Jan 28, 2016
6652 Views
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Usage of one enterprise architecture language capable of expressing concerns from technology layers to business needs and drivers gives tremendous benefits to the organization. It streamlines the communication and enables easy collaboration between Enterprise and Business Architects...  ArchiMate was deliberately aligned to be compliant with the TOGAF 9 framework. It is also very useful for people practicing (high-level) Business Analysis, according to the BABOK Guide. 

Jan 24, 2016
7588 Views
9 Likes
3 Comments

Many business analysts focus their full attention on tasks related to specifying, modeling, verifying, and validating requirements. And in doing so, they often forget about a critically important aspect of the BA work:requirements prioritization... Since good prioritizing skills help teams deliver business value faster, it’s a key competency for business analysts to develop. An effective to get better at prioritizing requirements is to follow this 3-step approach during the requirements discovery process.

Jan 19, 2016
7977 Views
19 Likes
3 Comments

This article briefly summarizes the CBAP and CCBA programs, and how eligible business analysts can create a “foolproof” plan to obtain their certification. Bear in mind that any certification plan is only foolproof if you personalize it, commit to it, and follow it. The majority of the article covers the crucial steps for your plan and several tips to help you execute it to become certified.

Jan 10, 2016
5799 Views
16 Likes
2 Comments
This is the story of an outsourced contract for development involving a Financial Services Company (BigNameCo) and an Outsourcing company (ServCo). It appeared to be a simple development project, but in the process, the CIO was fired!
Jan 04, 2016
26893 Views
73 Likes
4 Comments

The Top 10 Trends in Business Analysis for 2016 examines the evolving ways in which BA practitioners can help organizations realize better business value and the shifts needed within the BA discipline to achieve it. The 2016 trends highlight BAs evolution from “order taker and liaison” between stakeholders to an increased focus on being an “agent of change”, and communicating and collaborating about much more than requirements.

6561 Views
21 Likes
1 Comments
I’m frequently asked to summarize what business problems the business rule approach was created to address. Here’s my take on that important question. I believe the potential benefits for your company are compelling.
Dec 20, 2015
6387 Views
3 Likes
4 Comments

Business Requirements are central to Software Development Offshoring relationship. Requirements are not hard objects that can be put across as formulas or equations. Irrespective of the artifacts used in requirements communication, requirements remain soft objects subject to various interpretations that may leave many voids for assumptions.

The purpose of this article is to investigate the challenges of requirements communication in Software Development projects.

Dec 13, 2015
7874 Views
32 Likes
8 Comments
It’s always the requirements fault! Whenever anything goes wrong with a software development project the requirements tend to be the scapegoat. It is a fact of life as a BA that at some point the requirements you write will be wrongly blamed for a mistake in the product. In reality, any oversight in the product is the responsibility of the entire development team. So what can the BA do to ensure they are not the convenient scapegoat for an issue with the product?
Dec 09, 2015
5571 Views
1 Likes
0 Comments
In addition to the fundamental duties and responsibilities of an employee, it is not uncommon for workers to misunderstand their various project assignments. Consequently time and money is lost as employees try to delineate their responsibilities, including their relationship with co-workers.
Dec 06, 2015
6327 Views
4 Likes
1 Comments
Have you ever wondered why the behavior of your client or your teammate change depending on whether he is acting individually or within his/her group (e.g. team, department, etc.)? Have you ever noticed how people tend to do what others around them are doing, that is how group dynamics shapes individual choices and judgments noticeably or subtly?
Nov 29, 2015
10420 Views
12 Likes
0 Comments

Customer journey mapping is a great way to understand your customer intimately to provide insights into providing targeted customer experience that empower the customer positively to drive better business outcomes.  This technique places the customer first with a deep emotional understanding, then looks backwards toward the experiences provided by the operating model, thus enabling good aspects to be reinforced and negative ones to be managed. It provides a complete 360 end to end experience of the customer to be realized driving customer insights, allowing more blue sky approaches to offsetting emotional deficits...

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