A process model is a description of a process in terms of its steps or actions, the data flowing between them and the participants in the process. A critical Business Analysis skill, business process modeling applies graphical and text communication techniques to describe the actions, objects and relationships acted upon in the process, as well as the steps that act upon them.

This course teaches the technique of process modeling and ties together the core methods of process, behavior and data modeling to enable Business Analysts to fully describe business processes in levels of detail from multiple perspectives.

Who Should Attend
It is important for you to attend if you:

• Work as a business analyst
• Define business problems
• Analyze business processes

Performance Focus

• Business analysis
• Defining solutions to business problems
• Workflow modeling
• Data modeling and entity relationship analysis
• Use cases
• Unified Modeling Language (UML) diagrams

What You Will Learn
You will learn how to:

• Identify business processes and their components
• Work with UML diagrams
• Use process modeling in business diagramming
• Diagram and model business processes

Once a business analyst has completed the information gathering and analysis to produce the solution to a business problem, the results must be documented for all stakeholders to see and understand. This course will enhance the skill set needed for writing and managing the complex readership that business analysts interact with on a day-to-day basis.

Who Should Attend
It is important for you to attend if you: 

• Work as a business analyst
• Define and manage requirements through the development life cycle
• Prepare requirements documents for development

Performance Focus

• Business analysis
• Defining solutions to business problems
• Selecting an audience for written communication
• Requirements writing guidelines
• Writing clear, precise, unambiguous requirements
• Managing the requirements document through the System Development Life Cycle (SDLC)

What You Will Learn 
You will learn how to:

• Write an understood requirements document that is approvable and acceptable
• Validate a requirements document
• Manage the changes to requirements documents through the SDLC

This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication and meeting management skills.

Who Should Attend
It is important for you to attend if you:

• Work as a business analyst
• Define and manage requirements through the development life cycle
• Elicit information from stakeholders to define requirements
• Solve business problems

Performance Focus

• Business analysis
• Defining solutions to business problems
• Requirements elicitation
• Facilitation of meetings
• Negotiation skills and techniques
• Decision analysis

What You Will Learn
You will learn how to:

• Acquire information necessary to the definition of requirements
• Conduct a requirements information gathering session
• Identify alternate solutions to business problems
• Obtain agreement that the solution is usable in the business environment

Business Analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use.

The Business Analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that Business Analysts play in organizational change management.

Who Should Attend
It is important for you to attend if you:

• Work as a business analyst
• Analyze the results of technical solutions to business problems
• Participate in the initiation and/or management of change in the organization

Performance Focus

• Business analysis
• Defining solutions to business problems
• Managing organizational change
• Enterprise analysis
• Analytical methods
• Work-flow modeling and analysis
• Process and data modeling
• Business process reengineering

What You Will Learn
You will learn how to:

• Define and document a business process
• Work with various business modeling techniques
• Perform an enterprise analysis in preparation for determining requirements
• Analyze business processes to discern problems