The course is aimed at junior or trainee business analysts with little or no experience, or up to about 18 months experience. However, more experienced Business Analysts have attended the course and found it extremely useful in consolidating and focusing their skills and knowledge.

The course is also suited to trainees embarking on a career in change management, IT or project management, as it provides a useful insight into the project lifecycle and the need for robust requirements and a rigorous and methodical approach.

For delegates interested in achieving their ISEB Business Analysis qualification, there is an optional fifth day of training which covers the remaining parts of the Requirements Engineering syllabus followed by an open-book exam. This is one of four modules required for the qualification.

By the end of the course the Business Analyst will be able to:

1. Integrate into a project or team environment with an understanding of their role, key responsibilities and relationship with fellow project members
2.  Work with business users to gather and document different types and levels of requirement
3.  Work with business users to define, scope and initiate a project
4.  Break-down complex business scenarios or problems into process and data models
5.  Validate requirements by producing Use Cases and assess requirements against defined quality criteria
6.  Apply end-to-end thinking to complex business and system problems to ensure ‘right first time’ documentation and solutions
7.  Work with business users and delivery teams to develop optimum solutions to defined requirements
8.  Confidently present findings to business users and their project team

Delegates are encouraged to make short informal presentations at the end of each case study exercise to build their confidence.