Leadership & Management

Nov 12, 2017
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A BA walks into an elevator, is joined by an executive, and suddenly the executive asks the BA, “So, what are you working on these days?” (Sounds like the start of a joke ...)  Most business analysts, due to their project success focus, think of requirements management when questioned about their work. So the BA responds by describing the features of a business solution that the BA is currently working. The BA seldom mentions the associated business benefits with the work (i.e. why the work is vital to the business). Unfortunately, the BA ignores the first rule of conversation: know your audience. The executive asking the question is more likely to understand and be interested in the business value provided by the work, rather than the solution features.
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Estimating is one of the most controversial subjects in project management. There are some people who have turned the subject into a cryptic science involving esoteric techniques. Estimating is simply the process used to determine the amount of effort and cost required to implement a project, in part or in full. It is important to acknowledge that...
Sep 04, 2017
5595 Views
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There are some practices that can practically make our life much easier if we adopt them early in the project.  This fourth article of the series “ Business Analysts and Change Management - What we need to know” addresses the minimum that we - as Business Analysts - might need to know about change management, but this time at organizational level
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While BABOK and other sources include Behavioral Characteristics as an essential underlying competency for business analysts, many analysts may have only a vague idea of how it applies to their personal work environment, or even exactly what behavioral characteristics are, so let’s define those first.... The term behavioral characteristics simply refers to an analyst’s workplace ethics and character. 

 
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Apr 17, 2017
6020 Views
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We hit a challenge however when we attempt to promote the value of Business Analysis to IT Management or the Business...  The reality is that simply promoting “better requirements” does not sell our value-add in terms that management from an IT or Business perspective understands... So how do we do this? Let me share five lessons learned based on my experience as a senior requirements management consultant. 

Mar 13, 2017
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Through the use of contract terms and conditions, this article provides insight on managing risk on outsourced projects beyond just transferring work to a contractor. Training courses on risk management typically cover transferring risk at a high level, but that is just a start. Read this article for the follow-ups on managing risk via contract terms and conditions.
Feb 11, 2017
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This is the time for the BA community to expand its capabilities and provide critical value to the organization. With a massive 86% of global CEOs reporting a lack of time to think strategically about the forces of disruption and innovation shaping their company’s future, businesses leaders must lean on the evolving capabilities of the business analysis community.
Feb 05, 2017
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The causes of chaos are unpredictable behaviors that arise from individuals, teams, or systems. Behaviors portrayed by the mentioned three components affect how an organization is able to handle challenges and problems. By allowing individuals and teams to portray their own behaviors in the working environment, different components of an organization may either work properly or experience failure. In the subsequent sections, we will elaborate on some mechanisms that trigger chaos in an organizational context.
Jan 08, 2017
7786 Views
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Every organization has some degree of “chaotic” culture. Some of them breed chaos and unconsciously operate in chaos. Project management is designed to operate with structure. However, reality has always contained a dose of “Wonderland” as well. Projects find themselves at odds with the environment that they operate within when the underlying organizational culture tends to be chaotic and less disciplinary and operates randomly. Project management methodologies and execution processes’ logic and convention are contradicted by the chaotic, shape-shifting setting of “Wonderland.” This conflict threatens a successful outcome for a project. The uncertainty that projects are confronted with throughout the execution process can be fatal. Chaos, by its very nature, is impossible to control completely, and so projects struggle to deliver as they fail to manage the conflict they find themselves in with the organization’s way of life.
Aug 29, 2016
10829 Views
96 Likes
2 Comments

Business analysis is an indispensable function in all business organizations, performed at myriad forms and scales.  Maintaining high quality of business analysis consistently is a challenge to many organizations. Inconsistent business analysis output quality results in undesirable project outcomes, poor decisions, operational disjoints and missed opportunities.  This article uses an actual case to discuss how low quality business analysis impacts an organization and what improvement initiatives the organization implemented to address the problems.

Jul 13, 2016
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Once requirements analysis is completed, Business Analyst has all the information needed for a well-running function. Further actions for design, development, test and eventually roll-out are conduct accordingly. Usually and unfortunately, because of the rush of ongoing project execution no one thinks about the roll out activities until the end of the project plan and when the PM starts to drill down the roll out plan in details, project team face with the big nasty surprise of new requirements necessary for the selected software changeover (a.k.a. software adoption) strategy. Cost increase, delays, unmet deadlines create the nightmare one by one.  
Jun 19, 2016
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A bid is like a product that, once designed, the team must be able to deliver it. This delivery includes manufacturing the product, testing it, preparing the marketing for the product launch and finally launch it.  We propose a staged approach that replace guessing a number with qualitative investigation. The model suggested, distilled from experience, shows how estimates are transformed into effort and, ultimately, into a coherent story with a price tag attached.
Jun 08, 2016
11059 Views
12 Likes
1 Comments
Since when were Business Analysts a one stop shop for all project needs? We are expected to be Superheros; well-rounded BAs as well as Change Managers, Test Analysts, Project Managers and Implementation Managers. The boundaries of these other disciplines is often unclear so this article seeks to explore the activities that fall into business analysis and those that should be undertaken within the other disciplines.
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If you are looking for a specific decision to be made on a specific issue or capability, then getting the meeting down to a small core team is important in order to ensure the decision is being made quickly. This is where Minimally Viable People comes into the picture. Minimally Viable People is the concept that a small group performs better by making decisions with higher quality while being representative of the larger group.
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While others are moving forward introducing new banking products, the Americans find themselves in the role of constantly fighting fires. You cannot move forward until you put your house in order by bringing standard practices and discipline into your work effort. This is what happens when you treat system design as an art form, as opposed to a science.
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The damaging consequences of organizational amnesia, and how BAs can help prevent and remediate them
Nov 19, 2017
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Imagine that a business analyst has been assigned to write the requirements for a new system replacing the company’s legacy CRM (customer relati...

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