Jan 11, 2026
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Discover the 10 technology and delivery trends Business Analysts can’t ignore in 2026—plus the practical BA skills and templates to apply them in real projects (AI agents, governance, security, provenance, and outcome measurement).
Discover the 10 technology and delivery trends Business Analysts can’t ignore in 2026—plus the practical BA skills and templates to apply them in real projects (AI agen...
Business analysts turn ambiguity into shared understanding—clarifying real needs, shaping solution direction, and aligning stakeholders and delivery teams. This article explo...
2025 didn’t just bring new tools—it exposed weak habits. In this year-end recap, the author of Modern Analyst’s 2025 trends article reflects on what really happen...

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With the massive shift to working from home we now see a plethora of tech companies flogging new employee surveillance tools. You can readily see their appeal to command-and-control thinkers. If you think, as they do, that managing employee activity is crucial, then to know who’s doing things and who’s taking the mickey is grist to their mill. But these tools will undermine performance and morale.

Think about it from the employee’s point of view. Your boss can see your emails, any documents you read or create, your appointments, who you talk to, and when; can listen to or read transcriptions of your calls. Your boss can see your computer screen, can monitor your internet use, the sites you visit and for how long. Your boss can even turn on your camera and watch you at work.

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Product configuration requirements are a specialized type of requirement when an information system supports product-related needs through data values. Where there are specific changes to business processes needed to sell and/or operate a new product, the requirements for the information system to support activities within those processes involve standard functional requirements.

Whether an information system can support a product though configuration or requires custom development, when an information system is involved there are standard pre-go-live activities that need to be performed (e.g. testing). Requirements support those activities.

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A diagram is a 2-dimensional representation of a story, which shows elements and their relationships on a single canvas. An element is shown on a single diagram. (To show the same element information on a 2 diagrams, the element is duplicated.) When the properties of a diagram element are changed, the change is reflected only on that diagram.

A model is a 3-dimensional representation of a collection of related stories, which captures diagram elements as model components. A component includes all element properties and relationships between different elements on all diagrams. A single model component can be shown as elements on several diagrams. A change to the properties of a diagram element or model component is reflected on every diagram where that component is displayed.

A model does not necessarily need to include any diagrams. Diagramming is the most common method for creating and maintaining model components, but the diagrams can be deleted without changing the model.

If a picture is worth a thousand words, then a diagram converts those words into a story. A model organizes those stories into a book.

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How can we ensure that as Business Analysts, we are seen as an essential service for our organisation? It was a really interesting question. I thought I should elaborate on my answer I gave and write this article. I thought it will be helpful for:

a) Business Analysts to understand how they can operate within their organisation during this stressful time and
b) Companies to realise the value of Business Analysts and how they can use them to their advantage.

I wish to focus on explaining the reasons why a company should hold on to Business Analysts and leverage their skills in a way that will help them through these economically challenging times due to the pandemic.

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Business analysts should bring more than an ad-hoc or experience-based business process modeling competence to digital transformation projects.  This article explains why and practically, how.  Here are 5 ways to improve your business process modeling competence and become better prepared for producing high-quality business process models that serve digital transformation projects

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When designing ERP integrations (for AR/AP document flows), Business/System Analysts often face a range of “gotcha” questions — technical, architectural, and sometimes unexpected. Here are some of the real-world questions I ask clients during the API and ERP connector discovery phase: What’s the minimum required ERP v...
When building integrations between systems, one of the first architectural choices you’ll face is how to align data between them. Two main approaches dominate this conversation: direct field mapping and the canonical data model. Let’s break them down. Field Mapping: Simple but Fragile Field mapping means you connect each field f...

 



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