Jun 28, 2026
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Good software design does more than support the happy path—it helps prevent users from making mistakes and makes recovery easier when they do. This article shows how clear messages, confirmations, undo options, saved progress, and thoughtful workflow design can make systems more usable, forgiv...
Good software design does more than support the happy path—it helps prevent users from making mistakes and makes recovery easier when they do. This article shows how clear me...
Strategy often looks strong on paper, but execution can break down when goals are unclear, priorities drift, or teams interpret the work differently. This article explores how busi...
This article explains that Agile teams should not rely only on user stories for requirements and design documentation. While user stories are useful, they may not provide enough de...

More Articles

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Thanks to infrastructure as a service (IaaS) and software as a service (SaaS) architectures, the utility of and business case for model-driven, no-code and low-code platforms have become more compelling than ever. More and more enterprises are entrusting their digital transformation, regulatory compliance, and business process management objectives to model-driven, no-code or low-code business application platforms.  These model driven platforms also raise the bar for the business process modeling skills of the business analysts, systems analysts and process owners who use them.

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Many BAs struggle to produce ‘normalized’, function-independent data models (or don’t produce them at all). Very few business stakeholders can appreciate such models as “… a picture worth a thousand words.” This article describes an easy-to-create, simple-to-understand view data model. The view is of just those records involved in an information system capability supporting a specific business activity.

NOTE: This article uses the business-friendly terms record and field rather than the usual data modeling terms entity (or class) and attribute.

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A crisis always highlights the need for specific managerial and leadership Behaviors (Behavioral School of Leadership). These behaviors of course are triggered by specific personal characteristics of the leader (Leadership Trait Paradigm), by the specific conditions (Leadership Contingency Theory) and by the willingness and devote of individual in continues practicing these behaviors any possible occasion. Although it is my intention to approach the leadership from a behavioral point of view, a synthesizing and integrating logic is more than necessary to have a holistic view that can lead to insightful conclusions.

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In this fun piece, Ron examines the connection between rules and counts, such as KPIs. Ever wonder why different people can count the very same things and come up with different answers? Fear the numbers you’re going by aren’t telling exactly the right stories? In viewing a measure, how far the truth might have been stretched? Come along on this short travel story and let’s explore the matter together.

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Learning how to become an effective people manager can be difficult. Becoming a manager of business analysis resources has some unique challenges, but I hope to make it easier for you by sharing some advice based on my experience managing three different business analysis teams in three different organizations.  There are two ways people become business analysis managers; from having a lot of business analysis experience or being a people manager and transitioning to leading a business analysis team.  

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

The Shift Toward Intelligence‑Driven Insurance Operations AI‑powered process improvement is rapidly reshaping the insurance industry, equipping Business Analysts with a new and powerful toolkit to address long‑standing inefficiencies across claims, underwriting, policy administration, and customer servicing. Insurance operations are traditionall...
Business analysis work has become faster and more efficient over the past few years. Requirements are documented more quickly, discussions are summarized sooner, and solution options are produced earlier in the delivery cycle than ever before. Yet many Agile and product teams are discovering an unexpected truth: as delivery accelerates, the importa...
In a competitive and rapidly evolving financial landscape, understanding member needs is vital to maintaining strong relationships and delivering meaningful value. Yet for many institutions, especially those with legacy processes, collecting structured member feedback can be surprisingly underdeveloped. This was the case at the Federal Home Loan Ba...

 



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