A UML Use Case is an atomic system function with a well-defined and standardized specification, which is performed by or o behalf of a system user or ‘actor’. This article describes how a UML Use Case Specification should be written.
In this article we discuss the benefits of using an appropriate template as the vehicle for delivering requirements. We also cover how a review and approval process tailored to stakeholders can help create the alignment needed to move a project forward.
As of this writing, the city of Houston is still struggling with their pothole process. The point of this article is not to recommend a solution, but a path to resolution and a profound lesson learned. Not all problems are resolved by just “throwing money” at it. In fact, the lack of a budget being used is an indication of a process problem.
This article looks at practical experiences of implementing business rules using TDM and SAP from several angles, while also raising some of the questions which I find asked most frequently and insistently in my work, such as:
As far as the individual change is concerned, what we need to know and do –as business analysts- is “How to design the proper tactics and interventions that institutionalize the change (e.g. new ERP system, redesigned business processes, new organizational structure, new policies, etc.”) at an individual level”.
People sometimes say that requirements are about “what” and design is about “how.” There are two problems with this simplistic demarcation. This makes it sound as though there’s a sharp boundary between requirements and design. There’s not. In reality, the distinction between requirements and design is a fuzzy gray area, not a crisp black line. I prefer to say that requirements should emphasize “what” and design should emphasize “how.”
I’ve had the great pleasure of working through audits with the business I support over the last 2 years. It’s been a journey for sure and as regulators, internal audit teams and testing teams work to ensure that are processes are solid. First, let’s start with what does this word compliance mean? Compliance means conforming to a rule, such as a specification, policy, standard or law.
Adoption of The Decision Model (TDM) is growing and includes major corporations, such as those in the financial industry. As a result, decision models based on TDM are operating in production worldwide on behalf of critical business transactions and some with huge transaction volumes. This means there are organizations and people with several years of TDM experience. However, there are also people and organizations interested in TDM and contemplating how to get started. This article provides insights by which business analysts can plant the seed for TDM.
The PBD starts with examining the end-product data elements and associated business rules. The BA team then uses this information to redesign a process that produces the end-product. Special note about the team. The lead BA should remind the team members that this is a redesign effort. This is a real challenge especially for the team members who are knowledgeable with the existing process. It may be best to recruit team members with a “fresh pair of eyes.” Note that there is no doubt that the BA team will consider automation in the redesign. In this effort, the BA team should keep in mind a quote attributed to Bill Gates [3] on BPM.
“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency. [7]
In my experience, all benefits come from redesigning or improving existing processes, not by applying automation through software. Software only facilitates the process improvement.
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