Career as a Business Systems Analyst

Surely facilitation is an important part of a business analyst’s job, but it is far from the only part. Analysis in itself should always form the core of a business analyst’s responsibilities.  We are called ‘analysts’ for a reason! Facilitating information gathering and translating it to ‘requirements’ doesn’t make you an ‘analyst’. Go above and beyond, and add value by ‘reasoning backwards’ and ‘reasoning analytically’.

Every profession in a sophisticated business structure has a certain mission attached to it. This mission includes the job duties and deliverables, but that’s not all.

The only way to really encapsulate the essence of what the profession of a business analyst is all about is to understand the Business Analyst Mission. In other words, the Business Analyst Mission is definitive of the value created by business analysts.

The relationship between a business analyst and the stakeholders is one of the fundamentals to the journey of delivery. If the relationship is dysfunctional, the process of delivering the solution will be negatively impacted... Each one of us is blessed with a different personality that makes us unique. In the case of business analysts, personality plays an important role, thus making it a key to survival. Business analysts are adaptive survivors. It is imperative that every impacted stakeholder is engaged and collaborating. It's fundamental to a robust requirements analysis process. Having mentioned the need to bond with your stakeholders, let’s see what skills are needed to be a successful business analyst.

Many professionals and organizations understand the value of a business analyst (BA), however, the role itself is still ambiguous to many. There are numerous articles and resources that outline business analysis and the general role of a BA so I won’t be focusing on those aspects. Every organization and industry is unique therefore the needs and expectations for a business analyst can vary greatly. However, there are a few core competencies that remain consistent. The goal of this article is to give BA practitioners (especially new practitioners) an approach to determine what their specific organization expects from them in order to get on the path of success throughout their career. Below are some steps you can take to define your role in the organization you serve.

In a large firm, a business analyst (BA) organization makes an effort to identify, analyze and provide a solution to the above questions. A BA organization is a prime pillar in optimizing resources to provide maximum value out of it to the business.

A BA organization consists of business analysts in various roles like Product Manager, Program Manager, Project Manager, Business Analyst, Business Systems Analyst, Business Systems Consultant, Business Process Analyst etc.  The prime objective is to analyze business to maximize value addition.

To understand more about the BA organization, it is important to understand what is business analysis

This post describes my transition from working as a BA in a large, public sector organisation to an IT consultancy, the challenges I faced and some helpful tips if you find your BA career at a bit of a crossroads.  Are you, or have you been in a situation where you feel that your career as a BA is a bit ‘on hold’? 

How do you become a business analyst and where do you begin?  So you want to cross over to the land of analysis? A land of ‘schizophrenic’ people who need to possess multiple skills and make meaning out of ambiguity. You'll need to break down complex problems into bite-size chunks that can be easily understood. You'll also need to manage different stakeholders and break down knowledge barriers formed by these stakeholders. (Most having been in their organisations for decades) Finally, you'll need to develop a thick skin to stand in the firing line.

In his classic book Flawless Consulting, Peter Block described three types of roles that consultants might take on: expert, pair-of-hands, and collaborator. Each of these represents a different kind of interaction when working with clients and a different source of satisfaction for the consultant. Business analysts can engage with clients in the same three modes. This article describes some of my experiences with these three modes of consulting engagements.

The experience age will force the business analyst, more so than ever, to be closer to business. The focus will have to move from how the IT landscape looks at the architectural level, to how it can be best utilised to provide the most compelling and efficient customer experience.  The success of business will now be determined by how well the customer journey and user experience has been translated to offer real and/or even perceived value for money through ‘virtual experience’.  It will be difficult for the business analyst to be a credible advisor to business without understanding the customer’s needs.

Trying to secure a business analyst job interview in an area in which you don’t have prior experience can be a huge challenge. It’s common for recruiters and hiring managers to screen out applicants--no matter how accomplished they seem to be from their resumes--simply because the candidate’s job history doesn’t include work in the target industry...  But how do you get your foot in the door when so many recruiters and hiring managers tend to ignore applications from a candidate whose background doesn’t match the role they are trying to fill? The following tips may help.

A business analyst is a person who analyzes, organizes, explores, scrutinizes and investigates an organization and documents its business and also assesses the business model and integrates the whole organization with modern technology. The Business Analyst role is mostly about documenting, verifying, recording and gathering the business requirements and its role is mostly associated with the information technology industry.