Feb 08, 2026
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This article shows business analysts, systems analysts, and product managers how to build “trust into the UI” by writing practical provenance requirements for AI-enabled features. It introduces a simple Provenance Requirements Template that turns vague goals like “show sources&rdqu...
This article shows business analysts, systems analysts, and product managers how to build “trust into the UI” by writing practical provenance requirements for AI-enable...
In tech teams, the word “just” (“just add a field,” “just change a label,” “just add an exception”) is a warning sign—not beca...
This article shows BAs, systems analysts, and product managers how to turn vague AI “safety” statements into clear, testable requirements. It introduces a simple artifa...

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An information system maintains data in fields within records. Equally important is the system’s ability to navigate between records. Parts 5 thru 9 of this series discussed fundamental business data field types. This article discusses a record navigation field. These fields do not themselves contain business data, but support the system’s ability to navigate from a given record instance to business data in related record instances.

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Informed business analysts know that one of the secrets to producing a high-quality process model is to establish a clear mission for each model. To be successful, you should mindfully establish the mission of your next process model within the business process management, information technology, or regulatory compliance project that the model will serve.  You will then tailor your elicitations of the model’s content and configuration to meet project needs. Part of your process model mission-setting elicitation agenda will include asking and answering this important question: What is this model’s required degree of abstraction?

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The following four attributes are really important for a leader (and for a parent)... You will see that parents who do all the above turn out to have decent children (more often than not) and leaders who do all the above turn out to be highly respected and admired leaders. You can pick your favorite leader you had in your life and you will notice they displayed these qualities.

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Product Owners and Managers can now prioritize based on impact to the governance and transparency of their company, the environmental impact the solution will have, and even the social impacts on their company and the world.

Sometimes it may be difficult as a user story should not at first have a solution in mind, but as with some of the examples below, there can be known impacts up front, and you can always feel free to update the “impact” statement once a solution and requirements are identified.

 

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People sometimes ask me, “What’s the most important lesson you’ve learned about software development in all that time?” Here it is, lesson #4 of the 60 lessons in my book Software Development Pearls: A usage-centric approach to requirements and design will meet customer needs better than a feature-centric approach.  Let me describe why I believe this is such an important principle.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

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One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When designing ERP integrations (for AR/AP document flows), Business/System Analysts often face a range of “gotcha” questions — technical, architectural, and sometimes unexpected. Here are some of the real-world questions I ask clients during the API and ERP connector discovery phase: What’s the minimum required ERP v...

 



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