Jul 19, 2026
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User stories can describe what an AI agent should accomplish—but they rarely define how much authority it should have, when it must stop, or who is accountable when it gets a decision wrong. This article introduces the AI Decision Contract, a practical Business Analysis artifact for defining a...
User stories can describe what an AI agent should accomplish—but they rarely define how much authority it should have, when it must stop, or who is accountable when it gets a...
Good software design does more than support the happy path—it helps prevent users from making mistakes and makes recovery easier when they do. This article shows how clear me...
Strategy often looks strong on paper, but execution can break down when goals are unclear, priorities drift, or teams interpret the work differently. This article explores how busi...

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With policies and requirements, you’re always on a journey of discovery. The challenge (and the fun) for analysts is knowing the right questions to ask to get at the deep substance. How do you go about interpreting them correctly? What does their analysis involve? Your journey must probe into the very heart of business knowledge, its support, and its communication. Find out all about how-to of ‘pulling the threads’ in this article.

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Design Sprints are a 5-day process to create and test new ideas. They can be used to explore new features for an existing product, or test a new product.  In this article I will: Describe Design Sprints, Explain the advantages and limitations of Design Sprints, Describe ‘Accelerated Design Sprints’ – which are a more streamlined process, Walkthrough how to run an ‘Accelerated Design Sprint’.

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What role can generative artificial intelligence, such as ChatGPT, play in business analysis? Could it interview a stakeholder? How would it deal with a difficult stakeholder? It depends on how well it’s trained.

I set up a scenario with ChatGPT to conduct an interview with a challenging stakeholder. I prepared it with a prompt to prepare for a difficult stakeholder but did not give it any specific objections. A breakdown of the entire prompt follows the interview scenario and transcript below.

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The most crucial thing recent economic turbulences have taught business leaders- is managing risks. From increased geopolitical conflicts to recession fears, how organizations manage risks says a lot about their future.

Although eliminating all vulnerabilities is practically impossible, you can still control some variables and risk factors to ensure your projects do not go off the rails.

Let’s explore some practical tips, tools, and frameworks to help you identify and mitigate risks faster and more effectively.

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A Technical Business Analyst (TBA) is a professional who bridges the gap between business and technology. They are responsible for understanding the business needs of an organisation and translating those needs into technical requirements that can be implemented by developers. TBAs typically have a strong understanding of both business and technology, as well as the ability to communicate effectively with both groups.     A digital business analyst (DBA), just like a TBA, is a professional who bridges the gap between business and technology. And, just like a TBA, they are responsible for understanding the business needs of an organisation and translating those needs into digital solutions that can be implemented by developers. DBAs typically have a strong understanding of both business and technology, as well as the ability to communicate effectively with both groups.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

The Shift Toward Intelligence‑Driven Insurance Operations AI‑powered process improvement is rapidly reshaping the insurance industry, equipping Business Analysts with a new and powerful toolkit to address long‑standing inefficiencies across claims, underwriting, policy administration, and customer servicing. Insurance operations are traditionall...
Business analysis work has become faster and more efficient over the past few years. Requirements are documented more quickly, discussions are summarized sooner, and solution options are produced earlier in the delivery cycle than ever before. Yet many Agile and product teams are discovering an unexpected truth: as delivery accelerates, the importa...
In a competitive and rapidly evolving financial landscape, understanding member needs is vital to maintaining strong relationships and delivering meaningful value. Yet for many institutions, especially those with legacy processes, collecting structured member feedback can be surprisingly underdeveloped. This was the case at the Federal Home Loan Ba...

 



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