Feb 22, 2026
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This article introduces a new model for risk management that is led by business analysts (BAs). This model builds upon traditional frameworks by incorporating user-centered design principles, predictive analytics, and continuous stakeholder feedback. Its purpose is to address the limitatio...
This article introduces a new model for risk management that is led by business analysts (BAs). This model builds upon traditional frameworks by incorporating user-center...
AI can generate requirements in seconds—but BAs know that’s not the same as getting a solution adopted, funded, and delivered without surprises. This article speaks dir...
This article shows business analysts, systems analysts, and product managers how to build “trust into the UI” by writing practical provenance requirements for AI-enable...

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The COVID-19 pandemic made remote work and virtual teams more popular than ever before. This remote work model seems to be here to stay. According to recent surveys, a high percentage of workers now choose a hybrid work paradigm that involves both remote and in-person work arrangements. It is important to understand its impact on organizations and employees and develop best practices for thriving in this new work paradigm. Successful virtual team collaboration across cultural, organizational, and geographical boundaries requires effective communication that overcomes barriers such as time zone disparities and language barriers. The success of software development projects is dependent on the efficacy of communicating requirements, which can be particularly difficult in virtual teams due to language, culture, and modes of communication. This article aims to examine the prevalent obstacles that arise in requirements communication and suggest potential approaches to improve requirements communication within virtual team settings.

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As business analysts, it's our primary responsibility to bring clarity to requirements communication. Unfortunately, many words spoken by our stakeholders can be ambiguous. Not understanding these words in their proper context or without adequate information can lead to situations where different stakeholders can have a different understanding of the same word.

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The integration of AI into requirements management signals a transformative juncture, promising heightened efficiency, insightful perspectives, and streamlined processes. While challenges persist, a methodical approach to AI implementation offers a pathway to reaping these benefits. Organizations poised to embrace AI stand to elevate their requirements management processes, fostering superior project outcomes and innovation-driven success.

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My single most important recommendation to anyone considering the use of outside consultants is simple: Get everything in writing! Clearly define the work assignment, get a signed agreement spelling out the terms of the assignment, and demand regular status reports.

I am always amazed how companies give consulting firms carte blanche to perform project work as they see fit. Abdicating total control to a consultant is not only irresponsible, it is highly suspicious and may represent collusion and kickbacks.

There is nothing magical in managing consultants. It requires nothing more than simple planning, organization, and control. If you are not willing to do this, then do not be surprised with the results produced. Failure to manage a consultant properly or to adequately inspect work in progress will produce inadequate results. So, do yourself (and your company) a favor, do your homework and create a win-win scenario for both the consultant and yourself.

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As a business analyst, navigating groupthink is essential for delivering valuable insights and driving successful projects. By fostering a culture of inclusivity, promoting diverse perspectives, and encouraging critical thinking, business analysts can overcome the challenges of groupthink. Remember, effective negotiation of groupthink empowers teams to make informed decisions, enhances problem-solving capabilities, and ultimately contributes to improved project outcomes. Embrace these strategies, and you'll be well-equipped to lead your team towards successful and innovative solutions.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

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One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When designing ERP integrations (for AR/AP document flows), Business/System Analysts often face a range of “gotcha” questions — technical, architectural, and sometimes unexpected. Here are some of the real-world questions I ask clients during the API and ERP connector discovery phase: What’s the minimum required ERP v...

 



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