Mar 15, 2026
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This article is a practical case study from my work modernizing financial document collection and I-20 issuance for undergraduate international students at a public university. I’m focusing on the business analysis decisions behind the change: how we uncovered hidden dependencies, clarified ow...
This article is a practical case study from my work modernizing financial document collection and I-20 issuance for undergraduate international students at a public university. I&r...
This article examines how the job of planning the roadmap and choosing which features should be prioritized is being changed by AI agents, according to this story. Instead of going...
This article introduces a new model for risk management that is led by business analysts (BAs). This model builds upon traditional frameworks by incorporating user-center...

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This simple activity was priceless in showing what you get when asking a group of BAs what may seem like a few simple, straight forward questions. And this all ties into the BA Mindset.

So what is the BA Mindset? It’s one thing to do business analysis activities, it’s another to THINK like a business analyst.

Let’s dive into what it is to be a business analyst and how the BA mindset fits into that.

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In the intricate world of business analysis, understanding the complex interactions between various economic agents is crucial for making informed decisions. One tool that plays a pivotal role in comprehending these interactions is the Circular Flow Diagram or CFD. Originating from the field of economics, this visual representation has found its way into the toolkit of business analysts, offering a holistic view of how money, goods, and services circulate within a vertical industry or within an organization. In this article, we delve into the essence of the Circular Flow Diagram and explore its applications in the realm of business and systems analysis.

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 Quality must be built into the product during design, not inspected in afterwards. Beyond the mechanics of quality though, people must learn to care about the work products they are charged to produce.  Quality requires both discipline and a conscientious work force. You cannot have one without the other.

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As a business analyst, my journey unfolds with the same dynamic tension that propels the cat-and-mouse chase in this biographical film. Like Abagnale, I navigate through the intricate web of corporate challenges, constantly adapting and problem-solving in a landscape where the unexpected becomes the norm. The whispers of a business analyst form a subtle symphony, weaving through the complexities of uncharted territories, inviting stakeholders to join the pursuit of solutions, all while mastering the art of capturing elusive answers in the corporate labyrinth. So, in this enigmatic dance of analysis and innovation, the question remains — can you catch me if you can?

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Achieving an equilibrium between the desire to produce more functionality and quality requirements is a challenge in most software development projects. Functional requirements are often in the spotlight because of their tangible impact on user experience and business value. But quality requirements silently underpin a system’s reliability, security, and robustness. In this article, we delve into the critical role played by quality requirements and the tension most software projects experience in managing these two types of requirements. Navigating the tension between functionality and quality is a challenge. The allure of visible functionality often overshadows quality attributes, leading to the unintentional neglect of quality requirements. This imbalance can result in costly consequences, including operational disruptions, post-release fixes, and damage to an organization’s reputation that may be caused by a security breach or a custom data privacy leak. To address this challenge, organizations must empower their technical teams to influence project priorities and actively participate in shaping product quality.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

In a competitive and rapidly evolving financial landscape, understanding member needs is vital to maintaining strong relationships and delivering meaningful value. Yet for many institutions, especially those with legacy processes, collecting structured member feedback can be surprisingly underdeveloped. This was the case at the Federal Home Loan Ba...
One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When designing ERP integrations (for AR/AP document flows), Business/System Analysts often face a range of “gotcha” questions — technical, architectural, and sometimes unexpected. Here are some of the real-world questions I ask clients during the API and ERP connector discovery phase: What’s the minimum required ERP v...

 



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