Oct 26, 2025
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Every analyst knows the blank-page problem — the kickoff meeting is tomorrow, the requirements are vague, and the only thing clear is that you’ll need to bring order to chaos. Large Language Models (LLMs) like ChatGPT and Gemini are quickly changing how Business and Systems Analysts tack...
Every analyst knows the blank-page problem — the kickoff meeting is tomorrow, the requirements are vague, and the only thing clear is that you’ll need to bring order to...
Striking a balance between usability and security is a challenging yet crucial responsibility for business analysts, demanding a blend of technical expertise, empathy, and strategi...
You have to determine which quality requirements are most important to your project’s success, and then state specific objectives for them so designers can make appropriate c...

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Achieving an equilibrium between the desire to produce more functionality and quality requirements is a challenge in most software development projects. Functional requirements are often in the spotlight because of their tangible impact on user experience and business value. But quality requirements silently underpin a system’s reliability, security, and robustness. In this article, we delve into the critical role played by quality requirements and the tension most software projects experience in managing these two types of requirements. Navigating the tension between functionality and quality is a challenge. The allure of visible functionality often overshadows quality attributes, leading to the unintentional neglect of quality requirements. This imbalance can result in costly consequences, including operational disruptions, post-release fixes, and damage to an organization’s reputation that may be caused by a security breach or a custom data privacy leak. To address this challenge, organizations must empower their technical teams to influence project priorities and actively participate in shaping product quality.

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Okay, you believe you had a great day at work today; that you accomplished a lot. Maybe you did. Then again, maybe you didn't do as much as you might think. A lot of people believe just because they are a model of efficiency, they are being highly productive. This is simply not true. We have discussed the concept of productivity on more than one occasion in this column, but some trends in the business world have caused me to revisit it again.

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The function of business analysts has changed dramatically in today's technologically-advancing, digitally transformed business environment. Using analytics for data-driven decision-making is one of the major areas where their experience is becoming more and more important, particularly in the field of process management. It clarifies how business analysts can use data to optimize workflows and lead organizations toward long-term success.

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The objective of this article is to help business analysts deal with the task of eliciting and documenting non-functional requirements (NFRs) - also known as Quality Requirements. It describes NFR fundamentals in terms of who, what, when, where, and why. It’s considered one easy lesson because my series on functional requirements needed nine articles, and my series on data fundamentals needed 10.  This article assumes that the NFRs are wanted in relation to a software-based solution to a business problem or opportunity. Also assumed is that there are or will be functional requirements for the solution.

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As a Business Analyst, there are so many directions or paths, you can take as BA and it's not because you have the title of BA, but it's because of the value you bring to any organization will all the skills and competencies you have. In this article, I will explore some common paths you can consider. For the context of this blog, we are going to consider rising from a Junior BA perspective.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

Driving Social Value Through Business Analysis
When people discuss business analysis, they typically think of requirements, processes, or systems. But one of the most rewarding projects I’ve worked on was very different: improving how my company reported its social value. Social value is about the positive impact an organisation makes beyond profit, things like sustainability and commu...
  Introduction In today’s fast-paced digital landscape, the role of the business analyst is evolving faster than ever. No longer just requirement gatherers, modern BAs are strategic partners who bridge business needs with technology solutions. Whether you're a seasoned analyst or just starting your journey, mastering the right ...
    Introduction Quantum computing has transitioned from a theoretical concept in academia to a technology on the verge of becoming real, with real potential for multiple industries. Therefore, understanding quantum computing will be increasingly important for business analysts, as it will be the most significant development ...

 



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