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Business Analyst, Marketing Systems Job in Bethesda, Maryland

KEY RESPONSIBILITIES
Analysis, Delivery, and Execution
• Write, communicate and validate detailed user stories with functional and non-functional requirements
• Collaborate with cross-functional team members (development, QA, etc.) to drive business value and build develop customer friendly features and enhancements
• Summarize complex technical solutions and enhancements into non-technical language to communicate to stakeholders and business partners
• Drive project work using a combination of technical and business knowledge adjusting business / technical requirements, investigation of data issues, or project management of ongoing work.
• Ad hoc reporting using software packages (SQL, Excel, PowerBI, Splunk, etc.)

Application Management and Technical Problem Investigation:
• Managing and configuring of Applications, including Marketing tools (Salesforce, Oracle)
• Creative problem solving to investigate customer data problems, technology integrations, or other issues that arise.
• Troubleshoot complex issues and coordinate with teams and vendor to drive issues to resolution

JOB REQUIREMENTS

Minimum Experience, Skills and Education:
• Bachelor's degree from four-year College or university in Business, Computer Science, Technology or related field
• 2-4 years of business analysis and requirements gathering experience for one or more software project(s) or in Technical Business Analyst role
• Experience with relational databases and SQL is preferred
• Agile, Project Management or Business Analyst certification are highly preferred
• Experience with Digital or Email Marketing, CRM, Salesforce or marketing automation software is highly preferred
• Excellent verbal, written and presentation communication skills



Preferred Experience, Skills and Education:
• Knowledge of and experience with agile methodologies and tools (Specifically Scrum and Kanban) is a plus
• Prior experience with a Retail organization in a IT/Business support role is highly preferred
• Prior practical or educational experience in Marketing is a plus
• Experience with data feed or data modification in a wide range of approaches that include stored procedures, SSIS, database functions and custom ad hoc queries/scripts is highly preferred
Skills
Requirements Elicitation|Requirements Analysis|Solution Assesement & Validation|Facilitation|Problem Solving|Enterprise Analysis|Use Stories|Decision Management|Project Management|Data Analysis|Functional Specifications
Additional Skills
Salesforce, SQL, Marketing Cloud, Oracle Retail, Retail Systems
Benefits
Health Insurance|Dental Insurance|Vision Insurance|Life Insurance|401(k)|Tuition Reimbursement|Flex Schedule
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USA USA: Bethesda, Maryland
Total Wine & More

Bethesda, Maryland 20817
Apply Online
301-111-0000
ApplyOnline@totalwine.com
Employment:
Full Time
Salary / Pay:
$80,000-100,000
Category:
Business Analysis
Industry:
Retail and Distribution
Travel:
None
Job Post ID:
TWM38
MA Job ID:
3686


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