From Mission Statement to Business Process

Author: Jan Kusiak,

Most business analysts will never interview a CEO and many don’t understand how a company’s real objectives cascade down to the little bit of requirements they’re doing for a particular system.

How does my system fit into the company’s business strategy? What is my role in the big picture?

To understand this we need to start at the beginning – or rather at the top. Everyone knows a company’s objective is to make money (if we’re a commercial organisation), or to provide services to the community if we’re in the public sector.

This is what we do, but to appreciate our role as business analysts we need to understand the link between what our organisation does and how it’s achieved – and how the little things we do fit into the scheme of things…