Feb 01, 2026
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In tech teams, the word “just” (“just add a field,” “just change a label,” “just add an exception”) is a warning sign—not because people are wrong to ask, but because they’re only seeing the visible slice of the work. This article introduce...
In tech teams, the word “just” (“just add a field,” “just change a label,” “just add an exception”) is a warning sign—not beca...
This article shows BAs, systems analysts, and product managers how to turn vague AI “safety” statements into clear, testable requirements. It introduces a simple artifa...
The advent of Agentic AI forces a fundamental, non-negotiable re-evaluation of business analysis practice. The GenAI Paradox mandates that the Business Analyst is no longer merely ...

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Jan 05, 2025
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In this series’ first article, Beyond Tools and Processes: Strategies for Successful Software Development Teams, we introduced the concept of reflective practices. Reflection aims to facilitate learning from experience. The essence of reflection is to actively engage in a process to gain perspective on one’s own actions and experiences. The aim of this process is to analyze those experiences rather than merely living through them. By cultivating curiosity and a willingness to explore our actions and experiences, we unlock the potential for intentional learning, not only as individuals but also as a team or even an organization. This learning stems not from books or experts but directly from our own work and lived experiences, successes, and failures.

Dec 29, 2024
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Imagine you have just led a successful incident response effort, restoring order after a critical cyberattack. Systems are back online, data is secured, and the team breathes a sigh of relief. But the question lingers-how do you know if your response was truly effective? This is where metrics and key performance indicators (KPIs) come in, and business analysts play a vital role in defining them. Metrics and KPIs help organizations assess how well they manage and mitigate cybersecurity incidents. For business analysts, identifying the right KPIs for incident response is essential not only for evaluating current processes but also for driving improvements. Let's explore how BAs can create a powerful set of KPIs to gauge incident response effectiveness and ultimately enhance business resilience.

Dec 23, 2024
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Let's review some of the key differences between two similar looking certifications in the field of Business Analysis, CBAP (Certified Business Analysis Professional) and CPRE (Certified Professional for Requirements Engineering) (Foundation) certifications. One of the questions I have received often from my participants as well as BA professionals in my circle. Let's delve into those differences.

27361 Views
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For computer and applications, "architecture" is a very common and often ambiguous word. It seems certainly to be referred to complex systems, and appears often to be confused with such as structure or frameworks, planning or blueprint, approach or methodology, and so on. It can be seen that, however, there are certain reasons to using this term.

Dec 08, 2024
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13 Likes
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This article explores the fascinating intersection of physics and business analysis, revealing how timeless scientific principles can transform your approach to solving business challenges.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

In a competitive and rapidly evolving financial landscape, understanding member needs is vital to maintaining strong relationships and delivering meaningful value. Yet for many institutions, especially those with legacy processes, collecting structured member feedback can be surprisingly underdeveloped. This was the case at the Federal Home Loan Ba...
One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When designing ERP integrations (for AR/AP document flows), Business/System Analysts often face a range of “gotcha” questions — technical, architectural, and sometimes unexpected. Here are some of the real-world questions I ask clients during the API and ERP connector discovery phase: What’s the minimum required ERP v...

 



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