Feb 22, 2026
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This article introduces a new model for risk management that is led by business analysts (BAs). This model builds upon traditional frameworks by incorporating user-centered design principles, predictive analytics, and continuous stakeholder feedback. Its purpose is to address the limitatio...
This article introduces a new model for risk management that is led by business analysts (BAs). This model builds upon traditional frameworks by incorporating user-center...
AI can generate requirements in seconds—but BAs know that’s not the same as getting a solution adopted, funded, and delivered without surprises. This article speaks dir...
This article shows business analysts, systems analysts, and product managers how to build “trust into the UI” by writing practical provenance requirements for AI-enable...

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Is there a hidden pitfall in your business analysis efforts? Could unconscious bias be reducing your effectiveness as a business analyst?  Consider a meeting when someone from a different cultural background is quiet throughout the meeting.  We can easily favor more talkative participants and overlook the individual’s contributions in the process. 

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Software applications, cars, kiosks, and many other products must communicate important information to users. These feedback messages most commonly contain information about errors; warnings or alerts; and task progress, completion, or confirmation . Feedback from a product is most effective when it exhibits these seven characteristics...

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The Entry Certificate in Business Analysis (ECBA) is a progressive initiative by IIBA that allows aspiring business analysts to demonstrate their understanding of business analysis fundamentals, despite not having practical business analyst experience. Unlike the higher-level IIBA certifications, the ECBA does not require professional experience to sit for the exam, which opens opportunities for aspiring BAs. When combined with the right set of skills and activities, the ECBA can make one’s resume significantly more marketable to employers looking to hire entry-level BAs. While experience remains a key factor in landing a BA role, having the ECBA on your resume is an effective way to bolster your credibility when your experience is minimal. Here is my recommended strategy for passing the ECBA exam on the first attempt.

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Business Analysts save their companies money, in big and small ways, every day. Is your organization aware of the savings your Business Analysts (BAs) have provided? Few BAs brag about their successes, most are toiling away inside departments and projects, without a direct line of communications to their executives. But executives would be wise to search out these individuals and their managers to quantify these successes and use them to upskill others within their organizations.  Drawing on our experience with our consulting clients, large and small, we will share some specific examples of the business analysis value proposition.

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Am I the only person who has a problem with the BABOK requirements classification schema terms? In spite of having retired from a 48-year career in IT, I still write articles about requirements. I’m tired of apologizing in those articles for using the ‘old’ terms rather than the BABOK terms.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

In a competitive and rapidly evolving financial landscape, understanding member needs is vital to maintaining strong relationships and delivering meaningful value. Yet for many institutions, especially those with legacy processes, collecting structured member feedback can be surprisingly underdeveloped. This was the case at the Federal Home Loan Ba...
One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When designing ERP integrations (for AR/AP document flows), Business/System Analysts often face a range of “gotcha” questions — technical, architectural, and sometimes unexpected. Here are some of the real-world questions I ask clients during the API and ERP connector discovery phase: What’s the minimum required ERP v...

 



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