In this article we focus on record name fields. These fields are intended to contain a user-recognizable value by which a person or thing is known, addressed, or referred to. Unlike a record business identifier field, a name field’s value may change over time. Also, there are ‘real world’ names for things (e.g. people, cities) for which valid duplicate values can exist. 

It is more than important the modern business analyst to focus on the end to end customer experience. A BA shall act as a consultant that listen to the pains of the end users and is dedicated in solving them through providing solutions that will alleviate those pains.  How do you define a customer-centric mindset you can actually execute? Below are some elements of the customer – centricity mindset...

As Business Analysts, when we’re at the sharp end of solution delivery that doesn’t match a customers needs, at that time it just can’t be rectified and we can’t help thinking that we might have been able to prevent this at the early stages. In this article we’ll explore 3 ways to get out the trap of being solution oriented up front to shift more into the problem and needs to get better requirements. 

In the eyes of process analysts, quality improvement professionals, and business analysts, who still rely on the more than 100 years-old, strictly procedural notions of a process and on flowcharting notations that were also invented in the last century, IT IS IMPOSSIBLE to perceive and model something like playing soccer as a sequential process.

The most effective business processes are not only structurally sound and efficient but also highly dynamic and agile.  A high-quality business process structure today is one that has been conceived, structured, and can be readily configured as a network of specialized, collaborating, event-driven, and outcome-oriented services, not just as a sequential procedure.   

Being successful as a business analyst is not a feat - reserved for a select few. Neither is it rocket science. It is achievable and within your grasp, if you apply a well-rounded approach to how you manage your career. While these tips are centered around the business analysis career, they can be applied to any career.