The Community Blog for Business Analysts

At first, I wanted to tell people how they should go about getting their IIBA certification. But then I thought the best way to do this is by actually telling “how did I achieve my own CBAP?” So, friends here is my story. I started working as Business Analyst in 2002. I have used multiple elicitation techniques (such as interviewing,...

I address my thoughts to those who are in IT management for whom the terms such as quality of project implementation development and profitability indicators of the company are important.  And it is also addressed to business analysts whose daily routine is the process of communication with Customer. A little about myself first. The last 8...

I have long been a believer in the saying “Context is everything.” As a business analyst dealing with business users, understanding the context of the topic of discussion is essential. In thinking about what constitutes quality requirements it occurred to me that there are a number of additional contexts that play a role. Examples inclu...

We are writing User Stories to fix the scope and describe - what our application should do when implemented.User Stories are great, because the are: Short, Defining Roles, A great connection of the requirement itself and a business need. User Story declared as a high level definition of the requirement, but it could be used to s...

What’s the difference between ECBA CCBA and CBAP Certification? Which certification should I pursue ECBA CCBA or CBAP? How do I know which certification is right/suited for me? There are so many certifications I am completely confused which one to pursue? Can you please guide me on which certification should I go for?   ...

Process mapping vs. process discovery is akin to perceived reality vs. reality; the former rooted in subjectivity, the latter rooted in verifiable data. Elements of process mapping creep into process discovery, restricting an absolute dichotomy between the two. However, the critical differentiator between mapping and discovery lies in the distincti...

What is Workflow Automation? As we are in a digital age, automation is everywhere in everyday activities and surroundings. This digital transformation impacts the value chain, the product/services portfolio, development and engineering, all the way to distribution, sales channels and customer relationships. Workflow automation replaces manu...

  TRUST IN CONFLICT - THE HEALTHY WAY TO PICK A FIGHT!     Perched on top of the Royal Liver Building in Liverpool, the city I grew up in, is a very special couple; married for over 100 years and standing 18ft tall the legendary Liver Birds, Bella and Bertie have unflinchingly protected the city and her people since 1911. Bel...

Let me start by saying that a business rule is far more granular than a business decision, and that the two should never be confused. Today, it is an unfortunate fact that some vendors would have potential clients believe that there is synergy between business rules and business decisions. Perhaps this is because in an effort to differentiate one b...

Traceability is one of the lesser understood aspects of business analysis. It is indeed quite hard to maintain good traceability unless automated. This is why BABoK® warns us being theoretical about traceability. In this article, I would like to explain traceability concepts with help of an example. BABoK® definition of traceability: ...