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Resources   »   Templates    

Business Analysis Templates & Aides for the Business Analyst
Resources



Templates & Aides

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Entries for May 2011


» Visio-based BPMN Model for Mortgage Processing
Article Rating (9692 Views) (1 Comments)

Improvement of this process at Big Corp began with the manager of the RMA processing team clearly defining the following goals:
»» Average overall processing time not to exceed 7 hour SLA
»» Keep current RMA staffing levels at or below 20 individuals
»» Reduce RMA processing costs by 25%
  

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