The purpose of this spreadsheet is to present an example of detailed requirements for an Automated Function (AF). The example is part of the Trips-R-You Flight Booking Case Study. It's purpose is to provide an integrated, end-to-end set of requirement examples. 

This BPMN Quick Reference Guide covers the key concepts of the Business Process Modeling Notation in one concise page.  The cheat sheet contains a quick reference of the BPMN symbols as well as a comprehensive example.
This is a great handy reference for every business analyst.

This document is a use case template that has its styles restricted. Notice how the styles in the Styles Window describe the purpose of the style and not the style itself.

Improvement of this process at Big Corp began with the manager of the RMA processing team clearly defining the following goals:
»» Average overall processing time not to exceed 7 hour SLA
»» Keep current RMA staffing levels at or below 20 individuals
»» Reduce RMA processing costs by 25%

To help jump-start BPMN process modeling and analysis efforts, we are supplying a set of pre-built models and simulations for popular processes. These models were built through real-world process improvement engagements. These models are not expected to match your organization’s own processes, but should help you get a head start on your modeling and process improvement efforts.

BPMN is the standard for business process modeling, but business analysts are frequently at a loss for where to begin their process modeling efforts. To help jump-start BPMN process modeling and analysis efforts, we are supplying a set of pre-built models and simulations for popular processes. These models were built through real-world process improvement engagements. These models are not expected to match your organization’s own processes, but should help you get a head start on your modeling and process improvement efforts.