Hi guys.
Have a look at the below BPMN diagram. What's wrong with it?
The Decision point (the diagnol) should not in between the swimlanes ,must be in one of the swinlane(organizational unit)
A few prompts:
Hi Mark,
Main problem I can see is that your two activities 'Make payment direct' and 'funds transfer to bank account' are solutions to an activity undertaken by the Customer to ' Make Payment'. My recommendation to you is to just have that one activity the customer does. Then you only have one starting point and you don't need the gate which makes no sense anyway cause the process only ever starts in one place.
Another problem is having a swimlane with two actors in it i.e. billing system; cashier. I suspect billing system is the system you are defining and 'cashier' and 'customer' are actors who uses it. One swimlane = one actor and the system you are describing can't be an actor using itself (doesn't make sense if you think about it). Reckon you have two actors in this process - Customer, Cashier.
Hope that helps.
Kimbo
I'm going to comment based on the BPMN notation standards:
The problem with giving feedback is that we don't know what you're trying to accomplish with this diagram. Perhaps you can explain your requirements or process in plaing English first.
Adrian
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