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Webinars - Business/Systems Analysis

Webinar: Design Thinking for Business Analysts

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ABOUT THE WEBINAR

Rather than waiting around for someone in the business to give you a problem to solve, wouldn't you rather go out and solve a problem before it has even been defined or acknowledged in the business?

The discipline of business analysis is in the forefront of innovation. Business analysis is behind all process improvement in the organization. Since the overall goal of business analysis is to add value to the organization how can you create and define innovative new solutions to existing business problems or come up with innovative ways of improving the business processes of the organization?

Design thinking is a way of approaching problems, products and processes in a way that generates innovative thinking and produces innovative solutions. This webinar takes you through the basics of design thinking and introduces techniques and practices you can start using right away to improve your ability to innovate and solve problems for the organization as well as for yourself Including techniques such as:

Value maps, customer maps, and hero maps
Improvisation and storytelling
Keeping a customer-centric focus
Personas and prototyping

** Eligible for PDUs, CDUs. **

FEATURED SPEAKER:
Steve Blais, PMP, PMI-PBA
Author, consultant, teacher and coach

Steve Blais, PMP, PMI-PBA, is an author, consultant, teacher and coach who has nearly 50 years’ experience in Information Technologies working as a programmer, project manager, business analyst, system analyst, general manager, and tester. He has also been in an executive position for several start-up companies. He develops business analysis and agile processes and trains business analysts, project managers, and executive for organizations around the world. He is the author of Business Analysis: Best Practices for Success (John Wiley, 2011) and co-author of Business Analysis for Practitioners: a Practice Guide (PMI, 2014) and a contributor to the Business Analyst Body of Knowledge, V3 (IIBA, 2015).

FEATURED SPONSOR: ASPE

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