RML provides a very consistent way to discover information about a solution
There are 4 types of models, objectives, people, systems and data.
The first models you should try to get are:
1) business objectives model /KPI model - what is the purpose of the system?
2) Org Chart / High level process flows - who are the key stakeholders and what do they do?
3) ecosystem map - what are the systems that make up the ecosystem and how do they relate?
4) Business data diagram - What are the business data objects and what is their relationship to each other?
Start out by trying to collect as much existing written information as possible, this could be in the form of training guides, technical documentation, existing process flows etc.
From there you can flesh out many more models.
Our book on RML goes much more into the details:
http://www.amazon.com/Visual-Software-Requirements-Practices-Microsoft/dp/0735667721/ref=sr_1_1?ie=UTF8&qid=1344872517&sr=8-1&keywords=visual+models+for
And a quickstart guide is here:
http://www.seilevel.com/wp-content/uploads/RML-Language-for-Modeling-Software-Requirements.pdf