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ISiM Workshop on Business Process Management by Prof. Raghu Santanam on August 27-28, 2009, Bangalor 

International School of Information Management, (ISiM)

University of Mysore



Executive Education Programme - (3 )



Workshop on Business Process Management, August 27-28, 2009, Bangalore.






Prof. Raghu Santanam

Associate Professor of Information Systems,

W.P. Carey School of Business,

Arizona State University







Focus of the Workshop:


This workshop will focus on the following applications:


  • Importance and benefits of a Process Oriented Enterprise


  • Modeling and Analysis of As-Is Business Processes


  • Principles of effective business process Design


  • Simulation modeling to assess To-Be process models


The ubiquitous presence of IT in every aspect of organizations and society requires today’s managers and executives to have a clear understanding of the role technology plays in advancing business strategies. Fast changing, competitive landscapes require innovations in business practices that are often enabled by IT applications.


Workshop Objectives:


Introduction to various techniques and tools of process analysis and management including process mapping techniques and simulation.


Build the competency required to model and analyze AS-IS processes and develop coherent and well thought out improvement plans for redesigning organizational Processes.


Build the foundations for process analysis by focusing on key aspects of business processes, including collaboration, information flow, people, roles and business rules.


Workshop Highlights and Benefits to participants:


Information Technology Industry:

·         Develop an understanding of the business drivers for technology solutions.

·         Communicate better with your business collaborators and speak ‘business language’

·         Apply cutting-edge modeling methods to get better understanding of the system requirements.


Manufacturing Industry:

·         Understand the complex workflows involved in the production process.

·         How to model the value stream and identify cost drivers at the activity level.

·         Develop basic understanding of Learn principles.


Process Analysts:

·         Understand the challenge and approaches to creating a process oriented organization.

·         Develop systematic approach to identifying cost drivers, resource constraints, and non value added activities in your businesses process.



·         Understand how process oriented approach is changing the way we teach business and IT students

·         Understand how business case studies can be used to create better interactive classroom environments for enhanced learning experience.


Service Industry:

·         Understand the complex workflows involved in the service processes.

·         Understand why and how stakeholder interests should be incorporated in business process change initiatives.

·         Develop better technology solutions to deliver better services.



Faculty Profile:


Raghu Santanam is an Associate Professor of Information Systems, W. P. Carey School of Business, Arizona State University, USA. His current research focuses on Health Information Technology, Business Process Change, Security and Information Supply Chains. He has worked with a number of organizations on Information Systems and Business Process related issues. He has been a Principal Investigator or Co-Principal Investigator on several projects with Corporations (including Intel, IBM and others) and Government entities.


Dr. Santanam is a guest editor of a special issue of the Journal Decision Support Systems on "Cyber infrastructure for Homeland Security: Advances in Information Sharing, Data Mining, and Collaboration Systems." He serves as an Associate Editor for Information Systems Research, Decision Support Systems, Journal of the Association for Information Systems and Journal of Electronic Commerce Research. He is the Program Co-Chair for the Workshop on e-Business, 2009 and is the co-chair of the Research Methods Track of the International Conference on Information Systems (ICIS) in 2009.



Registration fee: Rs. INR 6,000.* - per participant 


Early bird & For Educational Professionals:   INR 5,000.*  


Registration fee includes workshop material, lunch and refreshments





Workshop Venue:


UDream Corporate Office.

Evoma Business Center

#14, Bhattrahalli, Old Madras Road.

K.R.Puram , Bangalore 560049


For more details, please Contact:


Mr. Jayanth – 09663376680

Ms. Shweta - 09663317770,



Thanks and regards,



Project Assistant

International School of Information Management

University of Mysore, Manasagangotri

Mysore - 570 006

Tel: +91-821-2514699; +91-821-2411417

Fax: +91-821-2519209

Email: [email protected]












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