How would you perform assessment of as-is business analysis state in company with a variety of departments? I thought about series of interviews with randomly chosen analysts. What would you ask them: Typical day, what other roles does he do in his work, what software he uses, what techniques he knows. Any ideas?

Thanks

Hi marcin, 

Usman has some good points, but before you follow his "what to ask" questions, I would add that it is critical that you keep it relevant to the point of the project. Is the project to do with reducing headcount in the company, locating areas suitable for automation or seeing which area are more productive than others? 

Dependent on what the answer to that is, you then need to ask questions around that.

Also, as a manager myself, I would be a bit loath to have someone come in and sit with my entire team. I have productivity levels to keep as well ! Instead, the manager of that department or a nominated individual will probably know the whole department. Use them as your SME (Subject Matter Expert) and ask them if it is OK for you to come back to them if you have any further questions (which you will). 

I assume you intend to do Process Maps of some sort to show what information you collect? If not, any potential report written will be quite wordy and hard to follow. Diagrams and Process maps are much easier to follow. Although, having said it does depend on what the point of your project is.