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New Post 12/7/2010 11:55 AM
User is offline GBusiness
35 posts
9th Level Poster


Requirement Elicitation - JAD 
Modified By Adrian M.  on 1/9/2024 10:00:20 PM)

Hello All,

This may sound like a silly question but I am new to BA and need all the help I can get. When facilitation a JAD workshop, the participants are:
  • Executive Sponsor
  • Members of IT team 
  • Business Users
  • A scribe.
  • A facilitator
Could someone please tell me which side the Members of IT team are on? Is this group of people on my team or on the client's team. I know that when this JAD workshop is over, I, as the facilitator will go back and seat with my group to go over the requirements for the project at hand. I am a little confused as to why my IT team should be involved at this stage. Are they involved because they need to tell the client if what they are requesting is doable or not in an IT point of view?
 
Thanks,
 
Nadia  

 

 
New Post 12/7/2010 1:50 PM
User is offline David Wright
141 posts
www.iag.biz
7th Level Poster




Re: Requirement Elicitation - JAD 
Modified By Adrian M.  on 1/9/2024 10:00:56 PM)

 

Nadia,

We see a lot of questions on this site that are essentially "tell me how to be a BA, because I know nothing". Your question is actually a very good one, so let's look it over.

Let's start with "JAD" which actually stands dfor "Joint Application Design". Is it really design that is the outcome of the workshop? Or is it Requirements? If that latter, I call that a Requirements Discovery Session.

When it is Requirements, no one from the IT team needs to attend if they are designers or coders or testers. (Sometimes facilitators are from IT too). The key people in the workshop are the Business Users, they are the source of Requirements. (Executive Sponsors are ther to kick-off the workshop, but they don't need to stick around after that.)

You are facilitating, and I assume the scribe is there for real-time documentation of the Requirements, or as close as you can get. In an effective Requirements Discovery Workshops, all the Requirements are captured right then. After you may need to clean up, resolve any outstanding issues, and get the same business users to review before anyone else sees them. Once they agree the requirements were captured correctly, it's done.

After that, the IT team can use the Requirements for estimating and design.

You do certainly do NOT want IT people in your workshop already telling the business users what is doable or not; that will limit what the users will say, and annoy them in some cases. The only exception I make is to allow IT people in the workshop as observers only; they may geniunely be interested in in hearing what goes on. BUT, if they start to participate, I kindly remind them that this workshop is about requirements, not solution, so  hold your peace. I have had to ask a sponsor or PM  to remove IT people who do not comply. It is tough to do, but necessaryfor the success of the workshop.


David Wright
 
New Post 12/8/2010 8:07 AM
User is offline GBusiness
35 posts
9th Level Poster


Re: Requirement Elicitation - JAD 

Thank you David! Very helpful!

 
New Post 12/23/2010 3:38 PM
User is offline Engle
30 posts
9th Level Poster


Re: Requirement Elicitation - JAD 

I believe it's useful to have the IT staff involved.

In one such Discovery meeting, the user community was struggling with ' what if ' scenarios in an Annuity application.Finally an IT person stepped in and said, let's see if these scenarios exist currently in the system. They ran some queries and found out that they did not exist, which becalmed a lot of frayed and frustrated nerves.

 
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