Hi,
Does anyone have (or can point me at) a definition for the knowledge type "future system"? I am looking for the generally accepted definition that those who have come across this concept will accept as correct rather than any debate about what it should or should not mean.
Thanks,
Guy
Hi:
Question: What do you mean by "knowledge type"? Do you mean to ask: What is the definition of a "future system"?
If the answer to the second above question is yes, "future system" is the same as the "to-be" system.
Tony
Hi Tony,
Would that it were so simple!
The knowledge types I am refering to are the types of knowledge people posses:
Explicit
Information that can be got through conversation, interview and questioning.
Example: Are only UK addresses in scope?
Tacit
Sort of knowledge that a doctor uses to diagnose patients. This knowledge is built up from years of training and experience and cannot easily be conveyed verbally.
Example: try explaining verbally how to maintain your balance on a bicycle.
Semi-Tacit
What everyone assumes everyone else knows. Major source of errors for Business Analysts as the users will assume that the Business Analyst knows this information and (worse) the Business Analyst might assume they know it as well but they don’t!
Example: Obviously, everyone knows that cars stop at red traffic lights. This example shows the dangers of semi-tacit knowledge: in America on a right turn, if the road is clear cars do NOT stop at red traffic lights which is pretty important to know if you are pedestrian!
Then (so they say) there is this fourth knowledge type: Future System. The only definition I have is
"This is what users and other stakeholders think they know about the new system – they are their predictions for what will be true after the new system has been implemented.
However, this is disputed and I wondered if there is an accepted defintion in the BA community (there does not seem to be one on the internet).
Even by Business Analysis standards, this a vague term!!!
Guy:
Sorry, I can not help.
By the way, you stated: ".....in America on a right turn, if the road is clear cars do NOT stop at red traffic lights....."
This is know as a "California Stop". Real popular in Califronia, especailly Los Angeles, but not legal :-)
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