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New Post 5/24/2017 8:59 AM
User is offline JKolb
1 posts
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Requirements Structure 

I am not sure if this is the correct place to ask this question.  I am a  20+ year seasoned project manager and I have a BA working for me gathering business requirements for a request for proposal.  I am conflicted with the structure of the requirements.  In my career I have had requirements structured as “the solution must” or “the system will”.  The BA working for me has structured all of the requirements as “ability to…”.  The reason I struggle is, in my mind, if a vendor responds they can say they have the ability to do something but it doesn’t hold them to do it.  If the requirements are formally demanded with a “must” or “will” I can then hold that vendor to the response contractually.  While I feel ability is perfectly fine, does it actually reduce all ambiguity when it comes to holding a vendor to the requirement?


What is your opinion on this?

New Post 6/5/2017 8:16 AM
User is offline Chris Adams
323 posts
5th Level Poster

Re: Requirements Structure 

There is not intended difference between "the system will", "the system shall", "the solution must", "the ability to" .  If you are concerned that the vendor would try to use this language to claim victory then you are working with the wrong vendor.

Chris Adams
Core Member –
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