What are some of examples of good questions to ask when interviewing a stakeholder in order to gather requirements?
Hi John,
That's a very loaded question - its a bit like what car should I get? Until you know what I want, you cant answer it!
So first things first. What type of requirement are you trying to find out? Is it just to understand a process, for example?
On a very basic understanding I would follow this:
What - What is it you do?
Why - why do you need to do it?
When - when do you need to do it?
Who - who does it?
How - How do you do it?
Added to those, get the Stakeholder to take you through an example if possible. If you don't know anything about the process, even better. Don't leave until you do, and ask all the questions you need to, to make sure you do understand it.
Failing that, any more information about the particular requirement would help.
I must say that its a quite good reply.
John wrote
I prefer to start with the stakeholder explaining a particular scenario or situation. At this stage I'm only documenting. I'll then find out the pain points and advantages of the scenario. @Stewart F is quite right about the questions. You want to understand the business context and requirement as if you were actually the stakeholder. You could also explore the 5 Whys technique to help further.
Thanks for the clarification.
As per my knowledge, most asked question is how you will complete the business need?
What requirements questions
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