Hi all,
Just curious to know how you guys handle your stakelholders.
How do you handle a key 'business' stakeholder who is not giving you any time at all. S/He always skips the meetings, asks to postpone the meetings and so on. how do you manage them?
Thanks,
B
I would probably phone the stake holder and tell that person your concerns and explain why you have the concern - for example - what is the risk of that stake holder not attending or providing support, etc. Ensure they understand what their role is, how important it is and what impact he/she can have on your project. If his absence will delay the project and ultimately cost him/her money then set that expectation early. It will also help you to understand what is going on in his/her life that causes him/her to postpone meetings - is it because you schedule a meeting at 9:00 in your time zone which really equates to 7:00 a.m. in his/her time zone and he/she is the caregiver for his/her children and therefore can't always make it? ( as an example).
A phone call would be my advice as a first step. Set expectations. Be sure his/her role is understood. Understand their position and accommodate as much as you can.
Good luck!
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